Nilda L.
I received my shipment and product was…
I received my shipment and product was broken. Plastic bottle was shattered and empty. Post office wrote on package “VISIBLE DAMAGE”.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Nilda L.
I received my shipment and product was broken. Plastic bottle was shattered and empty. Post office wrote on package “VISIBLE DAMAGE”.
Robert B.
Beware this company are subscription not just one off . I Bought the item thinking it was a one off. Next month money taken again. Tried to cancel subscription numerous times on web page but page wouldn’t send final cancellation through. No email/telephone contact number on site to discuss with Drift. Totally unimpressed with customer service and now having to escalate to ask my bank to intervene to get subscription cancelled as I can’t contact the company to cancel matters I have now identified an email address and sent an email requesting my subscription is cancelled. I’ll se what occurs next.
Mel G.
This product is advertised as a premium car air freshener, but in reality it’s nowhere near that standard. The quality is average at best, and the scent performance is extremely poor — it fades very quickly and becomes almost unnoticeable. The biggest issue, however, is the customer service. I contacted them to raise a complaint and received no response at all. Being ignored after raising a genuine issue is unacceptable. Overall, this feels overpriced for what it is, doesn’t deliver on its claims, and is backed up by poor customer support. I’ve had significantly better results from much cheaper alternatives. I would not buy again and wouldn’t recommend to others.
Janice C.
as a company you do not have a correct phone number to contact the company, you signed me up for 2 a month and all I wanted was 1 and if I need another I will order when needed, so please don’t send me any more
Response from DriftApr 30, 2026
Thank you our feedback. We’re genuinely sorry for the hassle in canceling your subscription or reaching out to us. Unfortunately we do not have a phone number to reach us on however we do have an email where you could reach out to us for a fast response. You can reach out at [email protected] and our team would be happy to help get you sorted. I have also gone ahead to cancel your subscription so you would not receive any further orders.
John P.
I purchased it the 1st time and I did not like it. It did even last more than 4 days. Also, I did not they automatically enrolled me a monthly subscription util them send me a notification. Becareful !
Olimarys Q.
No dura para nada y no da nada de olor
Response from DriftApr 30, 2026
Lamentamos mucho saber que esta fue su experiencia. Por favor, comuníquese con nosotros en [email protected] y con gusto solucionaremos esto.
Willie R.
Not what I expected for the amount of money. Glade plug-ins have a stronger scent, then drift. I wasn’t impressed at all. I would never purchase your product again.
Response from DriftApr 30, 2026
We are truly sorry to hear this was your experience. Kindly reach out to us at [email protected] and we'd be happy to make this right and get you one you would enjoy.
Christopher H.
Worst buy ever
Response from DriftApr 30, 2026
Thanks for your feedback. We are truly sorry to hear this. We definitely want to make this right. Kindly reach out to us at [email protected] letting us know what issues you had with your freshener and we would happy to help turn your negative experience around.