Tony H.
No returns
Had no idea they signed me up for a subscription. Even worse, they don't allow returns?!?!? Dumb! I orderd 6 of them 3 months ago, and now I have $57 worth of stuff that I don't want.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Tony H.
Had no idea they signed me up for a subscription. Even worse, they don't allow returns?!?!? Dumb! I orderd 6 of them 3 months ago, and now I have $57 worth of stuff that I don't want.
MRD
Ordered an air freshener for car - didn’t arrive with no way of tracking, contacted their customer care email twice and no response. Basically been scammed - appalling service, would avoid ordering from this company !!!
Greg T.
I called your company and told you not to send me anything any more I will order when I need something now I have a charge on my credit card for over $100 not very happy about this at all so take my card off of your file please let me know what your going to do about this ASAP
Alex L.
Unknowingly had a subscription, I had moved so it is not even shipping to my current address. Multiple attempts to talk to support to change address but no answers. Terrible service and I will not be buying from them again. Subscription has been canceled.
Bruna
I'm still waiting for my money back, they contacted me, they tried to make me pay to return something I didn't authorize, they sent a fake code for return and they keep lying, absurd!
customer
Unknowingly enrolled in a Monthly Subscription I only realised when I was notified that my next order was being sent. I think I’ve cancelled Subscription but will only know for sure next month. I thought new laws in IK stopped this kind of scam.
Response from DriftMay 19, 2026
Thanks for the feedback. So sorry for the confusion about our subscription. We do note at check out that our fresheners are on a subscription. Kindly reach out to our team on [email protected] and we'd be happy to look into this and ensure your subscription is canceled.
Liam
This company will sign you up to a subscription without your knowledge or explicit consent and charge you over 200% for repeat orders. It is also impossible to contact a human to arrange for a refund, I have had to go via my bank. Appalling and so disappointing to see that @ThisisMariya is behind this company - I had a lot of respect for her until this.
Response from DriftMay 19, 2026
Thanks for the feedback. So sorry for the confusion about our subscription and the hassle in reaching out to our team. We do note at check out that our fresheners are on a subscription. Kindly reach out to our team on [email protected] and we'd be happy to look into this and ensure your subscription is canceled.
Kim B.
Love the product. Bought 2. Didn’t make an account just signed in as guest to try them. They weren’t delivered on time and I couldn’t track my order. Made an account to find out I’m in subscription. How does that happen when you don’t even have an account? Cancelled it and emailed them. On Tuesday May 11. I’m still waiting to hear back from them on this subscription business but I don’t think I will. Their email states if you send more than one email it doesn’t help you. I’ve sent 2. No answer and it’s now Saturday May 15. Terrible business practise. I wouldn’t buy from here you can get them on SHEIN with the magnet for $7.