Susan P.
Did NOT agree to a subscription
I ordered while there was a sale, unaware I would be automatically subscribed. I DID NOT AGREE TO A SUBSCRIPTION!! now wondering how many others have been scammed this way.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Susan P.
I ordered while there was a sale, unaware I would be automatically subscribed. I DID NOT AGREE TO A SUBSCRIPTION!! now wondering how many others have been scammed this way.
Andy C.
never received it. Cancelled subscription. For an expensive car freshener the customer service should reflect the price. It doesn't so lost interest and faith,. ver received it. Cancelled subscription. For an expensive car freshener the customer service should reflect the price. It doesn't so lost interest and faith,.
Betty H.
I ordered and they keep charging my credit card and I've called to cancelled and they just keep sending it . I have a stock pile. Don't need that much . Can't cancel with them . Help Betty Hughes Gulfcityrd lot 227 Ruskin , Fl 33570
Ian - Dartford, K.
There are two companies shown as Drift Scents on Trust Pilot, so assume they are one and the same. Ordered a pack of car scents as my wife had received one as a gift and liked the smell. We ordered a few as they were coming from US and meant we only paid one P+P. Was not aware of any option to subscribe and am sure that it was not selected by me but I now have another order being sent for £46 which I do not want. Just looked and there is no return policy. I consider this as a scam - AVOID.
Sam D.
The product is great. However it’s expensive and the customer service is not great. Despite trying to cancel my subscription the website won’t let me. Each month I get a notification my next order is on its way. Each month I email them and ask them to cancel the subscription. I do get a refund but each month for the last 6 months I have had to keep repeating this process. Despite me asking them to close my account they haven’t got back to me. For me this product is not worth the hassle it brings.
Debbie
I have attempted to cancel my subscription multiple times and they keep charging me and charging my card. Guess I will have to cancel my card to get it to stop.
Joe G.
Great product but I canceled my subscription because the lack of customer service and sighnificant challenge in managing the onslaught of shipments. No response from service. Difficult to manage. Looking for an alternative that makes it easy for the customer to manage. Update: after cancelling, they promptly advised a new shipment and charge to my credit card. How the hell does this happen?
Eudilma S.
The smells don’t smell. At all. Not even on the highest level. I feel I threw my money away.