DriftReviews of drift.co

I bought one diffuser for my car to try. I actually loved the product, HOWEVER: they had signed me up for a subscription without knowing (I didn't even have an account with them!). I tried sending a request through their contact form the day I noticed the charge (1 week ago) and didn't hear back. I made an account, but cannot view my orders (the order page doesn't work), but managed after a lot of digging to cancel my subscription on the website and found a contact email. They responded to my email but didn't answer my questions (How can I view or return the "subscription" order, how did I even sign up for a subscription?) HORRIBLE customer service. I am hoping I will be able to refuse the delivery, and if not will be contacting my credit card company for a chargeback. DO NOT BUY FROM THEM.

If you purchase on their website, you are automatically being subscribed for a new purchase every month without any kind of clear opt-in. Cancelling that subscription is very complicated on their website. Very shady techniques that completely put me off their products even though, they re products are ok and I do like the form factor with the magnet. Hence why I gave it 2 stars.

Terrible! If its your first time be aware, they 'sign' you up for a subscription without making it clear. Then you are suddenly charged each month! The delivery is ridiculous. 14+ days for an airfreshener to arrive.

Delivery took quite a while but response online was swift. Advertising suggests refined essential oils and sophisticated fragrances. I ordered the orangey Grove wooden version. Sickly and not pleasant like cheap potpourri. Had to remove from car before it stuck. Disappointing.