AJ
Beware subscription signups you didn’t ask for
I bought two in car fresheners from Drift as Christmas presents. When buying specifically said did not want a subscription. Come January I get an email to say my order has been processed and they are charging for a subscription. Immediately sent an email and a DM on instagram to stop the order and request a refund. I also went on their website to cancel the subscription - the mobile site was glitchy and the subscription cancellation wouldn’t go through. It seemed successful on desktop. Having seen the reviews on here I wasn’t hopeful of getting a refund, however Drift did reply on Instagram to confirm refund and cancellation of subscription. Money is back in account. I did mention Trading Standards and BBC Watchdog, but don’t know if that made any difference. Can’t comment on the product as I have not used it.



