DriftReviews of drift.co

Terrible experience with Drift. I placed what I thought was a one-time order, then received another shipment and discovered I had apparently been signed up for recurring deliveries. On top of that, I don't even like the product—the scent fades very quickly, and for the high price they charge, it's simply not worth it. One of the worst purchasing decisions I've made for this type of product. I would not order from Drift again.

⭐ 1/5 I made a one-time purchase from Drift and was very surprised to see another charge from them about a month later. I never knowingly signed up for a monthly subscription, and I don’t even have an account with them. I find the way this was handled very frustrating and misleading. Customers should be clearly informed if a purchase is going to enroll them in recurring charges, and there should be no ambiguity about whether they are making a one-time purchase or starting a subscription. I am now having to spend my own time contacting the company and dealing with an unexpected charge for something I did not intend to purchase. Based on my experience, I would strongly recommend that anyone ordering from Drift carefully check the checkout page, confirmation emails, and credit card statements for recurring charges.

I signed up for a monthly subscription. The first order came quickly and there were no issues. When it came time for my second order it never arrived. When I contacted Drift co costumer service to ask where it was they said that the shipping address was incorrect (even though they had no issues the first shipment). When I asked for a refund they just repeatedly confirmed that they would send a replacement order without confirming the address and refused to give me the refund for the order I’m never going to get.

The product never came and then customers service was lack luster . All they could say was it was shipped . I ordered on July 31 and as of August 30 it’s still has not arrived . As far as I’m concerned it was a Scam .

They make it REALLY hard to cancel. I DO NOT RECOMMEND this Company or product.

Do not buy for this company ! They automatically sign you up for a subscription and you can’t get out of it. They dont have a person or customer service team to talk to only ai, not a real location or phone number. I’ve been charged for 3 months I never wanted. This company has terrible business ethics and shouldn’t be allowed to operate. I’ve “canceled” twice now and am still being charged. It’s criminal !! I’ve reported it to card company and it still got charged again.. DO NOT ORDER FROM THEM!!!!

Don't order. I tried to cancel the subscription and every page worked apart from my account page to cancel the subscription

Drift is garbage. Doesn’t last long at all. I rather better off with little trees brand. Do Not waste your money.