Bruce B.
The reason I stopped my subscription…
The reason I stopped my subscription over a year ago was due to the fact that your scents were just not lasting like they used to. I have always had the wood refreshers and they used to hold the scent for almost 30 days until I got my next one…Fast forward to today, and the scent may last upwards of 1-1/2 weeks and then it’s gone; and we’re not even into the summer months yet. Really disappointing. I understand that everything is expensive and we cut where we can, but I feel that the quality was cut with your products now, and I won’t be back. We had a good run and it was great while it lasted. Have a great day.
Response from DriftMay 2, 2026
We’re truly sorry to hear this and appreciate you taking the time to share your honest feedback. It’s especially disappointing to hear this from a long-time customer who previously loved our wood fresheners. We understand your frustration, and this is not the experience we want for our customers. Your comments regarding scent longevity and product quality have been noted and will be shared with our team for review. We genuinely appreciate the support you gave us over the years and are sorry we’ve let you down. If you’d be open to it, please reach out to us at [email protected] we’d value the opportunity to make this right.