DriftReviews of drift.co

i ordered 1 set of air fresheners to try them out. the john wick scent smells exactly like black ice. the cheap lottle plast tree air fresheners. absolute trash. they sent me more the month after. i never agreed to a subscription. they have sent me 4 packages since with the same bs air fresheners. they make it impossible to cancel the subscription i never even asked for. these people are criminals and they are stealing from me. and sending me a product that is crap.do not do business with them. they dont even have an email address to contact someone.

I ordered a couple of plug-in diffusers with scents and a car freshener almost three weeks ago, and I cannot believe how difficult this entire experience has been. The delivery time for such a small order has been unbelievably long, but even worse is the customer service. There seems to be absolutely no way to contact an actual human being. I have now received a notification from DHL saying my package was delivered, yet there is nothing at my door and my security cameras show that nobody delivered anything. At this point, I can’t even reach someone to find out where my order is or request a refund. There is absolutely no reason ordering a few small products should be this frustrating or complicated. Extremely disappointed with both the delivery and the complete lack of customer service. I will never order from this company again.

Fraud based small print subscription scam. Charged my card for reoccurring orders without authorization. Customer service Impossible to reach, unresponsive, refuses to refund fraudulent charge. This is a blatant unapproved subscription scam. There’s as many 1 star as 5 star, and same as their website, the 5 stars are clearly fake reviews by them. Don’t get scammed by this company

Avoid Drift. Took my money, gave me no shipping information, made customer service nearly impossible to reach, then responded with essentially “there’s been a delay” and no resolution. They are not BBB accredited. If you’re having the same issue, document everything, file a BBB complaint, dispute the charge if appropriate, and report it to the FTC/state Attorney General. I canceled every future order. Terrible customer service.

Drift car freshener lasts less than a week! Not worth it at all. I would highly recommend you NOT buy it. Many other people are much better. The tree air fresheners are much better and cheaper!

CHECK BEFORE YOU BUY! They signed me up for a subscription I didn't want and then refused to cancel it. Who on earth would want a monthly subscription for a car air freshener?!

⭐ 1/5 Be careful when ordering from Drift. I purchased a car freshener believing I was making a regular purchase. I later discovered that I had been enrolled in recurring purchases and was charged another $19. I did not knowingly intend to sign up for recurring charges. When I tried to cancel, the process was extremely frustrating and I could not simply stop the subscription. The fresheners look nice, but this experience completely changed my opinion of the company. Drift should make recurring subscriptions unmistakably clear before checkout and provide a simple way to cancel them. I want my subscription canceled, the $19 recurring charge refunded, and confirmation that there will be no further charges.

Bought 2 of these and they lost 90% of their scent in 1 week. Not only that, I was enrolled in a subscription that I did not ask for. I wanted a one time purchase and they sneakily enrolled me in a renewing subscription. I didn't even realize until I saw $19.40 draft out of my account. I went to cancel and receive a refund, and realized I didn't even have an account to log into the cancel because I never set one up! I had to call my bank and get my entire debit card replaced. This is a shady company and I would never purchase from them again.