Dr GanjaReviews of drganja.com

I guess this company has turned to scamming people. I placed an order on October 25. With no activity on the order other than a shipping label being printed, I canceled the order on November 1. Rather than refund my money, these scammers supposedly shipped the order on November 3. Whether the order was actually shipped or not remains to be seen. This company can't be trusted. I will be disputing the charge. Never do business with this company.

Scam I put an order in two weeks ago and still don’t have it. I looked up the tracking number and it’s never been shipped. Then I went to the website, the status of my package says completed but never been shipped yet. The customer service is also bad. Still waiting for a response from a week ago. Don’t waste your money. It’s a scam.

Terrible experience. Order missing products and no response after 5 emails. It’s a shame as this company was good but seems to be falling apart with scamming people

The worst. Bogus website. They take your money, They don’t ship your items. Thieves and liars. You’ll be lucky if you can get a hold of anyone to even request a refund. Not even sure I’m gonna get my money back. Haven’t seen nor heard a peep from these criminals.

Made an order 7 days ago. It still hasn't shipped nor has anyone contacted me back after several attempts to resolve the issue. Tried both email and phone. Do not order through them. edit add: It has now been 13 days. Several emails and phone calls - no response. Tried to cancel the order, was told I can't because of their 24 hr cancel policy. They also have a policy of shipping within 24-72 hrs. That didn't happen.The cancel order email was the only one that was responded to. Order at your own risk. edit 2: I did the cancel order again. In my cancel note I made sure to add their own policy of shipping (again not just labeling) products w/in 24-72 hrs. This would be the second time of doing this. I then received an email saying they talked to the 'management' and finally canceled my order. If they can use their policy against you, you can use it against them. Never Again. Edit 11/2: lol. just received an marketing email from them with nothing but positive reviews with statements like 'I know it takes long but ya gotta wait for the good stuff'. No other vendor has this issue that I've seen. Small or large. And it's not the time it takes, ITS THE LACK OF ANY SERVICE WITH CUSTOMER SERVICE. Had they simply returned my email with a sorry it's taking so long or anything really but they didn't so, this is how it is. Good product or not, when you treat people like crud, expect to get the same back.

8 days now and my product has not even made it to the post office yet. Ordered on 10/13/23 and still only says shipping label has been created. This is very inconsiderate and rude. And after reading the nightmares about this company I don't even know how they can manage to still be in business. I've never experienced anything like this from any other company in my life. And I shop alot online. Emailed customer support as well and no response. This company must have the poorest management of all companies in the United States. I will never buy from them again. You would think all of the bad reviews they would try to implement some sort of quality control. I wrote this review in hopes that just maybe I will get some sort of response from the company and some sort of resolution to the issue I've encountered.

Shipping label created 10/13but items have not been received by USPS. Order status showing as "processed" which means canceling is no longer an option. But in reality nothing was processed other than a label. Have requested a refund (10/19) regardless and hoping for the best. Should have believed the reviews about shipping. Buyer BEWARE

This experience has been horrible strictly because of the shipping process. I ordered on the 5th and still haven’t received my package. The shipping email that they send out is pointless when in reality they’ve shipped nothing. I can’t even track the package anymore, it went from USPS hasn’t received the item to this service is unavailable now. I’m not sure if I’ve been scammed or not, but this was my first time ordering from them and may definitely be my last. I’ve emailed them and messaged them on IG with no response. Usually it’s usps that’s the problem but this time it’s actually Dr. Ganja. And then I get an email asking me to review products I haven’t even received from them, blasphemy. Think long and hard before you decide to buy from them because you’ll be waiting forever.