Dr GanjaReviews of drganja.com

Unfortunately I am another long time customer that is extremely disappointed. Their shipping times are actually a joke now. I paid for quicker shipping, it wasn’t fulfilled in that time-and when I reach out on messenger they just say sorry it’s been extended. This happens EVERY TIME NOW. I needed a shipment for a certain time, ordered in that window and they still can’t get it to me. I have had issues with them sending empty jars, which they did rectify..but they seemed accusatory which put me off. They won’t pick up their phone, and don’t respond to their emails. One time I was able to get through maybe a year ago, and the female owner was filled with excuses. Oh it’s getting shipped out today, we are short staffed..one thing after another. This last order was ordered 03/11. Processed 03/12. Shipping label created 03/12. USPS received the item on 03/19. So they just let it sit for that long. Now it’s supposed to be delivered 03/21, but of course..like any other shipment I’ve received from them. It’s delayed! I am going to weigh my items once received and update-as I have a feeling the weight doesn’t match…as this has happened to my father in law on multiple occasions from this company.

I was recommended this website by a more experienced friend, and if I felt I could trust a different supplier I'd switch in a heartbeat. As of right now, it's been eight days since I placed my order and it has yet to be picked up by USPS. I contacted support about this as the website states that they ship in 24-72 hours. Support responded by saying that my order had been shipped, despite the tracking information saying otherwise. I have enjoyed their products once they've arrived, but I wouldn't recommend DrG unless your sanity can afford the extreme wait time. Also, never ever purchase faster shipping.

UPDATE: No further email response once I requested a refund. Package finally arrived on Jan. 22nd. I would give zero stars but that's not an available option. I placed an order on January 5th and received my "order placed and confirmed" email. Here it is January 15th and my package is still sitting there..."shipping label has been created". This is ridiculous and for me totally unacceptable business practice. I'm requesting a full refund, we'll see how that goes. Customer service has responded to my emails but only apologies without any explanations.

Sales fake products

i ordered from them dec 31, 2025 and it’s been 9 days my package hasn’t moved 😒😒usps still waiting on my package like what bruh 9 freaking days!?????sent em a email and they talking bout it’s because of the holiday that’s why … i hate it next time imma just order from element vape or delta 8 woulda been got here

Orderd 2 ounchs before xmas they turned up just after and lovley . When i tryed to order 4 more . It wouldnt let me i go on to DRG but took them days to reply . And they said following (We currnley dont ship flower to the uk but we do Pr Rolls) I think this is out of line . There loss ive just gone to another company and spent more money and got better weed If you dont look after you customers you will lose your customers

What went wrong again and again? Their delivery is awful. They make excuses and blame the post office. I believed them in the beginning. Then I ran a test, I ordered from another distributor out their way. Dr. Ganja still has not arrived other one is already here in 5 days. I ordered it one week after ordering a product from Dr. Ganja. I ordered the product on December 14th. Here it is, December 27th, going on the 28th, and the product is not here. So now they have lost a good customer who had spent a lot with them. Guess they don't care about customer satisfaction since nothing was done. So goodbye ganja, I will be spreading the news not to order from you and will be giving my money to a company that actually cares. Plainjane better product and within 5 days, not two weeks. Poor customer service, so no customer here any longer

It has been nearly 3 weeks since I placed my order and UPS still haven’t received the package, I know it’s December but that is still horrible. Shipping has never been this bad, the package will still arrive and the content will be average at best, but i see nowhere else to shop from for their products as I am from the UK. However reviews saying it is a scam are false, they are just terrible at shipping.