DressselfReviews of dressself.com

Terrible, terrible products and customer service! The turn-around time far exceeds 6-10 days. The dresses are poor quality. Total garbage! Loose seams and shabby construction. And again, customer service is unhelpful. Do not waste your money!! Edit: yes, my order WAS delivered. But that does not change the fact that the dresses are poorly sewn. Seams are uneven. Sequins is falling off. Hem is crooked. Terrible product! Buyer beware! Do NOT buy!

Was sent a dress that did not have the straps and is an extremely poor replica of the pictured dress on the website that I purchased. My wedding is in 2.5 weeks and the company has been taking 48 hours to reply to each email, I have requested a phone number because this can be solved with a 5 minute conversation but no answer. I have been going back and forth for 6 days already and they have asked me twice, “how would you like to proceed” even after I have answered that question. I am hoping they come through and can expedite me the actual dress made custom to my measurements since I have no time for tailoring now. This is a completely reasonable request as I ordered with enough time to do my own tailoring, and it would have been fine had they sent me the item I purchased versus one without straps. I now have no time to order from elsewhere AND get tailoring done. I hope my wedding isn’t ruined because of their mistake. UPDATE 5/9/23: Their customer service told me to order a new dress and it would be expedited. When I asked for it to be custom they said it will take 20 days processing and then shipping on top of that, knowing I told them my wedding was in less than 2 weeks at that point. Placed an order for a new standard dress that would be priority shopped but had to cancel because customer service then told me there is a 15 day processing and shipping is additional (again, them knowing my wedding was before that time). Ended up having to find a tailor to do last minute tailoring in less than 2 weeks time for all fitting needs AND to add straps which has now added $800 to the cost of my dress. Would NOT recommend ordering anything from this company, they were not able to fix the problems they caused. I posted a review on their website but it somehow doesn’t show up.

I have still not received the dress I ordered. I can not get in touch with anyone and no one has responded to my emails. Not happy.

Ordered a dress for my daughters prom and it looks nothing like the picture. They are using someone else pictures and trying to make the dress!

This company is a scam. Ordered a dress was never delivered. They have no way to contact anyone and sent a fake tracking number for shipment. They are not located in TX and I have reported it to better business buraue. DO NOT ORDER FROM THIS CO

If I could give 0 stars, I would. Almost impossible to return a dress with broken zipper. Return info buried on website - only really accessible after initiating process. Then, dress MUST be shipped back to CHINA at our expense. Which is going to cost at least $50. Offered a 15% return if we don't. DO NOT BUY FROM THEM

Customer service takes FOREVER to answer my emails. I received the dress, and it does not zip up in the slightest. Completely unwearable. I had to argue with customer service to even be offered a refund. Then, the only shipping option was to ship it back to China, costing almost as much as the dress, and with no guarantee of a refund even though their policy says otherwise. Do NOT order from here!

Vu tous les commentaires hyper négatifs, je ne commanderais jamais chez vous, y en a marre de ces chinoiseries, de belles photos certes et des horreurs reçues donc pas de commande.