DREOReviews of dreo.com

Dreo Solaris 317.This product is very poor quality, looks flash from a distance but mine was broken and did not oscillate. I have since bought a similar product from Vornado, with much better results. Upon trying to return to Amazon, turns out shipping is more than the product value and hence they only refunded a percentage of what I paid. What's the point of having a return scheme. I paid shipping plus full value of product. Will not recommend buying product or buying from Amazon, walk into a store test a product and buy.

The fused blew not even a month of usage

I have NOT received what I purchased!

Worst company EVER....In my opinion they are liars I can't stand liars . Was told days ago your item has shipped BULLSHIT ...It has said on the UPS site item NOT received . This lying company tells me UPS has it but because it's the busy time of the season that's why it says that . Well I called UPS they DON'T have the package PERIOD ...DON'T TRUST THESE LYING LOW LIFES PERIOD

Ordered my heater said despatch by ups. Says on ups website not got it. It was supposed to be delivered Wednesday now says today still not showing on carrier maybe ditch ups. Really disappointed

On (8/2/2024) Mia (CSR) told me to send my fan back to their warehouse. So I did on my own and costed me ($12.40). Email: "If you still want to return the fans, please return the product to the address below and inform me of the return tracking number." Today (8/6/2024) I received another email from DREO telling me they will send me a return label and deduct $4.99 from my original payment of $49.99 - I will get $45. WHY THE HELL DREO SEND ME AN EMAIL NOW WHEN I HAD ALREADY SPEND $12.40 SHIPPED IT BACK ON MY OWN???? WHAT TYPE OF COMPANY DO THAT???? DREO SHOULD HAD SEND ME THE RETURN LABEL ON (8/2/2024) SO I DON'T HAVE TO SPEND $12.40????? PISSED Peter

My AC unit has an error code (EC 54) and isn't working properly. There's no mention of this code in the user manual or online, so I contacted DREO support on 6/27/24 (12 days ago) but have not received a single reply. I even sent in pictures of the error to the generated Zendesk autoresponder (which claimed "... we will get back to you within a business day"). No one is getting back to me to let me know what the code means much less how to fix it. Buyer beware.

To be honest, these fans suck. I did a ton of research and read a ton of reviews and the Dreo tower fans had both good reviews and ratings. I've had the fans for a few weeks and even at the highest setting they barely push any air. In addition, the tracking for the fans showed "label created" for about 2 weeks then the fans just showed up. I did call and customer service wasn't very helpful. For the price of these fans I'd keep doing more reseach.