DREOReviews of dreo.com

Extremely poor experience. I was told my order had already shipped, but the tracking information shows that the carrier never received the package. Customer service insisted the carrier had it and blamed seasonal delays, but after contacting the carrier directly, I was clearly told they do not have the item. Being given conflicting and inaccurate information is unacceptable. Based on this experience, I would not trust this company.

I bought a humidifier from this company via amazon and it came contaminated with a dead cockroach and eggs!!!! It was absolutely disgusting and a health hazard as even dead cockroaches can harbour diseases. I'm so angry. Amazon won't even let me post a review to make others aware! They even wanted me to send it back but after I told them that it was in the bin and I wouldn't be bringing it back into the house they said they would issue a refund without having to return it. I will never buy from this brand ever again. I had to pay for professional cleaning. I have an immune compromised child and can't take chances.

The product does not work as advertised. It turns on and gets hot but doesn’t heat a space

I hate surveys

I would not recommend the Solaris 718 tower heater. The website gives the illusion that heat is distributed through the entire height of the grating on the front which is 20+" high. The actual height of the heating element is only about 13". I feel like I could have bought a different brand heater that would produce more heat than this product. For the price, it does not produce much heat.

I'm past the 30 day return date, my fault, but the main reason I purchased this was the oscillating feature. The oscillating feature does not work!! I have disassembled/reassembled the base a couple of times to no avail. I do not recommend.

Ordering via the Dreo shop in amazon, they state next day delivery so I purposefully chose this as was not going to be at home after this. Next day no delivery and 20:00 receive email stating not yet shipped there is a delay. I go to the item and complete the cancellation but Amazon refuses even though goods not shipped. So the item is therefore going to be delivered to an empty house and no doubt sit there for some time or be stolen! Useless. No reason why this cannot be cancelled. This is a trick to get your order - clearly a ploy by DREO. Absolutely hate that companies can do this.

I purchased "Dreo Smart Electric Space Heater, 1500W Portable Ceramic Heaters for Home, Low energy" in January, and within a couple of months, I noticed a sharp increase in my electricity bill—nearly double the usual amount. In both March and April, I did not use the heating function at all; the device was simply plugged in and connected to Wi-Fi, yet it still consumed an excessive amount of electricity. Once I unplugged it, my electricity usage immediately returned to normal levels. This is completely unacceptable. I bought this product expecting to save on my gas bill, but instead, my electricity bill skyrocketed from £80 a month to over £170. Absolutely shocking and misleading.