Alesia J.
I purchased this fan because of the…
I purchased this fan because of the good reviews. I didnt realize there was a problem until it was stuck on a 4 hour timer. There is no way to reset the fan. Unplugging it for a day doesn't reset it. Pressing the power button for 10 seconds does nothing. Since it's stuck on a 4 hour timer it shuts off even though I set the timer to 0. I've contacted Dreo and I have explained the issues, specifically writing that pressing 0 for 10 seconds and leaving it unplugged for a day does not reset it. The timer is also stuck on 4 hours. The rep asked for videos, which I sent. Well, 15+ emails and four videos later, they are sending me a new one. It was maddening getting to this point but I'm glad I persevered and didn't get so upset I said to fforgt it! Hopefully the new one will work correctly



