Dreem Health Sleep ClinicReviews of dreemhealth.com

Not worth the frustration. They say to communicate with them through their app but the never respond. Also very slow shipping. I just wanted to make sure they remembered to order a new mask like we discussed at my appointment but I can’t get an answer so the only way I could think of making sure is by scheduling an appointment! I’m desperate because the first mask I was sent does not work for me.

Was told I had severe sleep apnea, but never heard from anyone on how to get a cpap. Have a follow up appointment to see how the cpap is working….but there is no cpap to see how it’s working

Extremely frustrating experience. Initial consultation went well. Was able to get a sleep study done and receive a prescription. That's when the trouble started. Dreem Health's list of preferred medical partners was shallow in my city, and I was not able to find one who took my insurance. After looking around, I was able to find a non-preferred sleep clinic which took my insurance. The trouble is that I still cannot get Dreem Health to send my medical information to this location. They claimed to have done it already, but that location never received the fax. I tried to follow up with Dreem Health about it and they never responded. This has already delayed me getting my prescription sleep aid by two weeks. I would not recommend using Dreem Health Sleep Clinic in the future unless you want to be frustrated.

After many more interaction with Dreem, I decided I had to update my previous review. While I stand by my statement that the therapists are great to deal with, I believe the company itself is a nightmare to deal with. It’s all about the billing. Every single bill is different and varies dramatically from the estimates I receive. It’s gotten so bad that I have terminated my relationship with them. Buyer Beeare…

The initial steps were fine. The first eval was fine. The study was easy. The follow up appointment was simple. However, now that I am to the point of deciding treatment the wheels have come off. I have been trying to get in touch with someone for two days. No response. I cannot access my report because the app crashes constantly.