Fred R.
Great Company
Well Joe is great and very helpful. So as far as Dreamwood living is concerned the Company is great i would buy from them again. But ….. the Shipping company they use is lousy ! They advertise 99.8% on time delivery ha … don’t believe that !
Response from Dreamwood LivingDec 18, 2025
Hi Fred, Thank you so much for your review and for the kind words. We're delighted to hear that overall you're happy with Dreamwood Living and would shop with us again. That means the world to us. We're truly sorry to hear about the frustration with the delivery timing from our freight partner. Large items like fireplaces and grills require specialized curb-side or liftgate freight shipping, and while we work with trusted carriers and do our best to coordinate smooth deliveries (including advance scheduling and updates), occasional delays can happen that are outside our direct control. Your feedback is invaluable, and we'll pass it along to help improve the process. If there's anything we can do to make things right or assist with your purchase, please don't hesitate to reach out—we're here to help! Hope you have a great holiday season! Warm regards, The Dreamwood Living Team dreamwoodliving.com | (888) 486-2909