DreamSofa.comReviews of dreamsofa.com

Very responsive and helpful customer service. I had particular wants for my living room set, and their representatives were available to walk me through their options, respond to follow-up questions after I had considered options, and helped me refine what the final product would be. Swatches were invaluable, and I was able to customize beyond what was listed on the site.

Clyde was very attentive to my concerns and gave me confidence that DreamSofa would work with me! In the end the problem fixed itself but frankly I knew I was in good hands either way.

Ordered a custom sofa with chaise and ottoman, everything is super high quality and looks and feels amazing. When there was an issue with the ottoman during transit, Clyde from Dreamsofa helped get things corrected. And the furniture repair man they used to come fix the issue was above and beyond professional. Highly recommend this company for their great customer service alone, which is unfortunately something that's going extinct nowadays. But this couch is literally a dream sofa customized to perfection. Highly recommend!

I had an issue with the legs (which I believe were put on incorrectly by the white glove delivery people). I contacted DreamSofa and Clyde was most helpful in explaining how to correct the situation. Clyde was timely and professional. Thank you!

We purchased a couch with a fabric that was out of stock. Their team worked quickly to find us a new fabric and deliver our couch on time.

Our custom sectional with chaise lounge from DreamSofa met all of our expectations. It was easy to choose our exact dimensions, fabric, and details. It looks great and the quality is very high — we sprang for the highest quality cushions and they feel like they're going to last a long time without getting smushy. The only downside is how long the process took (longer than the timeline we were given), but we don't mind in the long run since we got such a custom, quality product. We had one issue upon delivery and Clyde from their customer service took very good care to resolve the problem. Highly recommend!

Offers many customization options. Clyde has been great with communication. Great experience.

After a year's search I chose Dream Sofa because of the numerous designs and the custom offerings. Everything was spot on from the initial correspondence, the detailed updates and to the delivery. Marissa was very patient and worked with me thru the entire process. I chose a luxury fabric and the quality and feel is absolutely superb! The luxurious feel of the fabric and the bold yet subtlety of the black color worked perfect with my living room decor. The "wave" comfort level of the sofa is perfect as well. Provides strong support when sitting and lying down I fell asleep immediately. Which was not my intentions! I didn't think companies of this caliber existed any longer. My best regards to the Dream Sofa team for making this happen and a job more than well done. Thanks!