DreamSofa.comReviews of dreamsofa.com

Our experience with DreamSofa was fantastic. We got free fabric swatches ahead of time to select the color and style we wanted. After submitting our orders, their team kept in contact to update us throughout the process of our pieces being built. The white glove delivery service was great as well, they scheduled ahead of time and everything went smooth. We’ve been loving our couch and chairs! They are incredible quality and feel luxurious. We would recommend DreamSofa and will likely be getting more pieces in the future. We purchased the Augusta couch and chairs in Derby Taupe fabric.

We purchased a Dover Sofa Sleeper a few months ago and are thrilled with the quality of the firm cushions and pillows as well as the fabric texture and color. It is not only a supportive sofa to sit on - it excellently fits an entire body laying down in resting nap position. The sleeper bed is super easy to extract and put away. The mattress could be more comfortable, our guests say, but I don't know if it's really possible to have an amazing sleeper sofa mattress that truly feels like a real bed. The ordering process was a breeze. The production process was indeed slow but we were okay with the few months we needed to wait. The delivery was smooth. Overall, I would purchase another sofa from DreamSofa and recommend it to others.

I couldn’t be happier with my new sofa! From the very beginning, Alex provided some of the best customer service I’ve ever experienced. He was incredibly responsive and patient, answering every question I had during the design and ordering process. He even went above and beyond by creating and sending me a diagram to make sure he fully understood what I was describing. When I was struggling to choose fabrics, he sent swatch after swatch until I felt completely confident in my decision. Throughout the entire process, Alex kept me updated on the progress of my sofa being made, which made the wait so much easier and more exciting. His communication and attention to detail were outstanding. As for the sofa itself, it’s absolutely beautiful. The craftsmanship and design details add so much style and character to the room. It’s also built like a tank, incredibly sturdy, durable, and clearly made to last. I customized the size, and surprisingly, it has actually made my room feel larger and more open. One of my favorite features is the pull-out bed. It transforms into a full-size bed effortlessly. It’s so easy to operate that my 10-year-old can pull it out without any trouble. Between the exceptional customer service and the quality of the furniture, I couldn’t recommend this company more highly!

I am SO happy with our new sofa. The price point on these are amazing for the customization options available. To get such a large sectional in a style I liked (we got the Brussels) and the color and fabric options, it’s just kind of a no brainer. Our ordering and timeline process were smooth - I expected it was going to take a bit, but overall we were just under 2 months, which I felt was reasonable and met my expectations. You can reach out at any point to get a progress update, and it all feels very much like you’re dealing with real people and not bots. Our couch is beautiful, and I’m so happy with it.

Very happy with our new sofa sectional. Firstly it arrived timely and white glove setup was very carefully and respectfully performed. Quality is exceptional and met our standards and high expectations.

We absolutely LOVE our new Dream Sofa! Our living room is an unusual size, and we had such a hard time finding a couch that was large enough to fit the space while still being comfortable for our family. The Dream Sofa ended up being the perfect choice, and we honestly couldn’t be happier with it! We also ordered the matching ottoman, which was such a great addition and really makes the whole space feel complete. We upgraded to the Plush cushions, chose the Espresso legs, and went with the Cosmo Steel fabric. We specifically chose one of the fabrics recommended for homes with pets and young children since we have both, and so far we absolutely love it! The couch is incredibly comfortable, looks beautiful, and fits our space perfectly. We spent a lot of time trying to find the right sofa, and choosing Dream Sofa was one of the best decisions we could have made. We’re so happy with how everything turned out and would absolutely recommend Dream Sofa to anyone looking for a beautiful, comfortable, family-friendly couch! ❤️

We couldn't be happier with our Brussels sofa and Helsinki chair. This is one of the precious few places where you'll find custom mid-century furniture that's made in America at a fair price, and the only place with this many fabric choices. The customer service was superb. Everyone we worked with was nice and always available to answer questions and provide updates on our order. And, they gabe their honest opinion on fabric choices for the particular room we were redecorating. The order did take a little longer than anticipated, but it was worth a smallish delay. Then, once the pieces were complete, the delivery time ended up being shorter than anticipated. White glove service was also excellent. We will definitely be repeat customers.

I knew it would take a while to get this high-quality, custom-made sofa bed, but it still made me nervous as the weeks went by. When I reached out to support for information, Karla was amazing at being responsive and communicative. I greatly appreciate her customer service and attention to my concerns! The sofa will get here tomorrow, and I can't wait to finally have it in my home!