DreamSofa.comReviews of dreamsofa.com

We had a warranty issue with our DreamSofa and I must say they have the best customer service staff that I have dealt with in a very long time. Karla handled our issue quickly and professionally. We couldn't be happier with their product and service. My wife and I are preparing our next order and can't wait to receive new chairs to go along with our DreamSofa.

I received my sofa yesterday and am very pleased. The process worked well, delivery was a breeze and the sofa looks great. It is also extremely comfortable. I selected the medium firmness. It is quite firm but easy to nap on!

Gorgeous! Truly in awe with my new Bordeaux sofa. It exceeded all expectations. The design, color, overall quality and craftsmanship are unbelievable. I checked multiple stores and sites and none offered an alternative to this. And the whole idea that you can design and customize your sofa is really cool. Ryan and Kiara were very helpful and walked me through each step as well as made great suggestions. Thank you so much!

We absolutely LOVE our Bordeaux sofa, chair and ottoman!! It added the touch of class and elegance to our living room. The craftsmanship is bar none and the fabric we chose, Noble Otter, is durable and comfortable. Customers service was fantastic throughout the process and we intend to purchase a bed from DreamSofa in the next few months. And to top it all off - made in the USA!! Highly recommend this company!

There aren’t enough good things to say about this furniture and the online experience. After two separate orders of free fabric swatches and multiple emails with my own furniture consultant, I ordered a custom sofa with chaise with the most stunning green velvet fabric. We’ve had the sofa for a week and it is now the most popular spot in the whole house! It is equally loved by my husband, my beagle, and my teenage son. The amount of customization is staggering allowing you to create the perfect piece for your home. Communication during the production process was clear and timely. Delivery was seamless. I cannot recommend DreamSofa any more highly.

I've ordered 2 sofas from here in the last year. They are sturdy and well made, and fit beautifully into my home. Ryan was amazing with helping me pick the size and design that would work best, and Karla was incredibly helpful when we ran into shipping issues. The fault was NOT with DreamSofa, but with the individual shippers themselves, and everyone at DreamSofa went above and beyond to see the situation resolved. We are already planning our next order!

I had a few problems with my sofa but the team at Dream Sofa worked with me to resolve the issues. They reviewed everything and were very thorough in understanding the issues. After some discussion and a few different options we settled on an option that was very agreeable with me as the customer. I can tell they wanted me to be happy with my purchase and I am. The couch really is beautiful and it fits our decor perfectly.

Can't say enough about my new sofa. It is absolutely gorgeous and high quality workmanship. DreamSofa was great to work with, kept me informed of the progress, and most of all the sofa came a month earlier than anticipated. Delivery was a breeze. I am certainly spreading the work on this company to my family and friends!