Maria
Going above and beyond in customer service
After I had completed my order, I realized that I had entered my shipping address incorrectly. It was past 11pm. I contacted customer service, and to my surprise, they answered only a few minutes later, fixed the issue for me, and even put a rush on my shipment as I told them I needed the shoes urgently. All that at no extra cost.
Response from DreampairsMay 29, 2026
Hi Maria, Thank you for your kind words. We're greatful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your shopping experience. We look forward to your next shopping encounter with us.


