Dreamlines Reviews | Read Customer Reviews of dreamlines.com

DreamlinesReviews of dreamlines.com

4.6225 reviews
Travel Agencies
600 Corporate Drive - Suite 240, Fort Lauderdale, Florida

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Dreamlines

About Dreamlines

Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!

Dreamlines (dreamlines.com) has 225 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dreamlines.com
Website: dreamlines.com
Category: Travel Agencies
Location: Fort Lauderdale, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dreamlines reviews

225 approved reviews, newest moderated first

Xavian H.
Oct 31, 2018
Great service and help
Great service and help. There was a slight issue with the price shown online and what was actually being charged but it was taken care of in timely manner and i was compensated for the inconvenience. Any and all questions i have given there was a knowledgeable answer for. Very happy thus far with my experience over the phone. Am awaiting the cruise now. Cant wait for that experience
Response from DreamlinesNov 12, 2018
Dear Xavian, Thank you for your note and for expressing your concerns regarding price. Our pricing is provided by our cruise line partners. While our website is updated regularly, in this case, the cruise line increased the fare and the increase was yet to be reflected. Prices are subject to change until deposited. We also offer a best price guarantee to ensure that each customer receives great value each and every time. We are happy that this issue was immediately resolved to your complete satisfaction as customer experience is VERY important to us. Each of our cruise consultants are focused on a GREAT customer experience. It is always our intent to provide a 5-Star experience and hope that you are now satisfied. Thank you, The Dreamlines Team
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Mary H.
Oct 30, 2018
thank you thank you I will get back…
thank you thank you I will get back with you soon
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Eiji K.
Oct 30, 2018
Friendly and really helpful !
Friendly and really helpful !
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Michael L.
Oct 29, 2018
Ruben was very helpful!
Ruben was very helpful!
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Vlad
Oct 29, 2018
It’s my second time booking a cruise…
It’s my second time booking a cruise with Dreamlines, and I’m totally happy with it. Not only their website is the only cruise offers search engine that I can explore without a headache (I can’t get why others don’t just invest in normal UI/UX), but also the staff is always extremely helpful. Thank you Michelle for the exceptional customer service!
Response from DreamlinesNov 12, 2018
Thanks for your note and loyalty. On behalf of the entire team, we value you and appreciate the trust you have shown based upon your positive experience. We are here to serve you and so happy to have you as a loyal part of the Dreamlines family! Warm regards, The Dreamlines Team
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Tanya S.
Oct 29, 2018
This is our first trip on the MSC and…
This is our first trip on the MSC and Lori Segal was very helpful in explaining everything to me making sure I got what I wanted for our family vacation! We are so excited! Thank you Lori for making our dream vacation come true!
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Anonymous
Oct 28, 2018
Absolutely amazing experience
Absolutely amazing experience! The entire booking process was made incredibly easy. Sandy was super helpful and ensured every single one of my needs was met. Would recommend/10 :)
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Lisa D.
Oct 26, 2018
I asked the representative several very…
I asked the representative several very basic questions about the cruise and options and he had no idea and had to look up everything. After over 20 minutes with no real answers, I hung up.
Response from DreamlinesOct 26, 2018
Dear Ms. Dalfonso, We are in receipt of your recent review and want to thank you for bringing this negative situation to our attention. We are very concerned that we failed to provide you with the service that you deserve and we have a reputation for providing. Please know that we are investigating the situation you describe to better understand how we failed and to retrain our agents to correct this situation from ever happening again. Our Managing Director has personally instructed that you be contacted and a member our management team has already reached out to you. Each and every Dreamlines customer is very important and we are hopeful you will give us an opportunity to earn your current and future business. Kindest regards, The Dreamlines Team
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