Norm J.
Product is "good", Service is "excellent"
I have used this for 3 years at two different locations; I adopted it for my solo practice after using it at a group. Templates are very customizable, use is easy and generally predictable. It has its quirks, but is good overall. Some of the features are somewhat oversold and not that fault-tolerant (I don't us their online scheduling tool) but I don't really miss those features. What makes it stand out is that customer service has always been fast and effective. When I do have a legit problem they hop on it pronto and fix it. That's what will keep you around when you adopt Dr C. Not sure why all the recent negative reviews; I am happy with Dr C and plan to stay indefinitely.

