THE MORE WE SHARE, THE BETTER WE CAREUshering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.
Dr. Brandt Skincare (drbrandtskincare.com) has 123 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Despina
I appreciate the company's customer service, especially the help I received from Katerinne to place my order. She was there for me every step, helpful and friendly. I do recommend this brand, and, as a customer, you can rest assured that any concerns and issues will be immediately addressed and resolved. Thank you again for your amazing support.
Suzanne R.
I want to thank Katherine for being such an outstanding Customer Support Specialist! She certainly went above and beyond to help me get my problem rectified in an efficient and professional manner. More organization should have customer support representatives like Katherine who go the distance for the customer I love Dr. Brandt’s products and will continue to be a loyal customer.
Julie W.
This product is amazing after using my skin feels really clean and so soft
Luc B.
My girlfriend swears by their products and she has nothing but good words for their entire line, so I have no problem spending a bit more and gift them to her. That being said, one has to be patient when ordering from their website, especially because of the courriers handling their shipments. Lately when I look online at the status of my orders, they can be FOR DAYS in one warehouse or another, with nothing happening. To the point I have had to contact the courriers a couple of times and ask what's going on with my order and why is it taking so long.
Heather R.
I cannot say enough good things about this brand, the products and customer service. Not only did I receive such quick responses but they were filled with joy, kindness and compassion. They go above and beyond. The 3-step brightening protocol is my favorite and the products are such great quality, my face has been loving them and my experience has been wonderful!
sue
I bought the ‘no more baggage’ eye cream in the Black Friday sales. It took quite a while to arrive but this was stated on their website. I had high hopes for the cream as there were so many good reviews on their site but sadly it did nothing for me at all. I contacted customer services to request a return and refund and they replied almost immediately with a full refund. Very impressed with customer service, just not so impressed with the eye cream unfortunately.
Tania S.
I had ordered 2 products for the first time from Dr Brandt, a neck cream that was only about 60 percent full and an eye cream that looked like it had been previously opened because it had dried cream around the rim. I decided to advise the company of my dissatisfaction and wow, got a 100 percent refund and got to keep the product! I really like the product so am so glad that I can purchase again with confidence that they will sort out any issues. I have already reordered!
Marie C.
The products do nothing and they don’t respond to emails when I tried to contact them regarding their money back guarantee.
