Dr. Brandt SkincareReviews of drbrandtskincare.com

I bought the Wrinkle Smoothing Cream, no more needles and I am honestly so disappointed with it. I had seen it on various social media posts and had high hopes for this product. I really researched it and I know it is an amazing company but it’s probably the most under whelming product I have ever purchased. Of course I didn’t expect miracles but it has made absolutely no difference to the fine lines I was hoping to blur, I think they look more noticeable when I use it. I bought into the social media hype but unfortunately this time it backfired on me.

Customer service is super nice! Product though isn’t worth the cost in my opinion. I purchased the travel size to try it out, I’m not convinced if I will buy again. I noticed a brightness the first time I used the no more baggage eye creme but not really a tightness. It did not do anything for my dark circles or puffiness though; my under eyes just simply looked brighter. The second and third time I used it, I did not notice anything. Odd, I know but that’s what happened. I even used more product the second time, so I am not sure if I am pleased yet or not. I will try it again and see. I do commend the level of customer service though in terms of replies to questions and advice.

My girlfriend swears by their products and she has nothing but good words for their entire line, so I have no problem spending a bit more and gift them to her. That being said, one has to be patient when ordering from their website, especially because of the courriers handling their shipments. Lately when I look online at the status of my orders, they can be FOR DAYS in one warehouse or another, with nothing happening. To the point I have had to contact the courriers a couple of times and ask what's going on with my order and why is it taking so long.

I placed an order on 19 March and didn't receive a satisfactory response from their customer services about the status of my order. The tracking number they had provided was also incorrect. It eventually turned out that my order had been lost in transit and I'm pleased to know now that Dr Brandt Skincare has fully refuded me. Great news after days of mayhem.