Nathan G.
Tried to get a refil
Filled out the forms for a refil for a RX that was issued thru them, was about to run out and then the system says they can’t help me at this time, requested a call and spoke to someone and they said they couldn’t figure out why it was doing it. Well finally after multiple try’s and being out of the meds for 3 days, they said for me just to goto a general practitioner. After assuring me that they would get it fixed
Response from Dr. BOct 29, 2024
Hi Nathan, We are sorry to hear you had a bad experience. Rest assured, your safety remains our utmost concern. Our healthcare professionals adhere to rigorous standards when prescribing medications through Telemedicine. In certain situations, face-to-face doctor consultation are necessary in order to further evaluate a patient and ensure the best possible outcome. If you have any further comments or questions, feel free to reach out at hidrb.com/contact. Wishing you good health, The Dr. B Support Team



