Alexis S.
As a software
As a software, it is very good.
Response from Drake SoftwareApr 21, 2021
Thank you, Alexis!

Established in 1977, Drake Software® empowers more than 70,000 tax professionals nationwide with a trusted ecosystem of technology-driven solutions. Our mission is simple: Deliver reliable, efficient, and secure tools that streamline tax preparation, accounting, and client services.Drake Workflow™ is our integrated workflow automation solution, connecting our tools and products with real-time tracking, status updates, and built-in urgency alerts. Preparers save time and reduce risk with secure electronic signatures via Drake E-Sign™, while integrated payments through Drake Pay™ help expedite fast deposits — typically within two business days — via credit, debit, ACH, Pay-by-Refund, and contactless options.Our accounting and payroll solutions in Drake Accounting® simplify bookkeeping, payroll, and financial reporting, while secure client portals through Drake Portals® provide a convenient way to exchange sensitive tax documents. Flexible, web-based tax preparation via Drake Tax Online™ makes it possible to work anywhere with confidence — supported by trusted compliance, customizable workflows, and modern security.From tax and accounting to payroll and payments, Drake Software delivers end-to-end solutions built on decades of experience and innovation. Ready to experience the difference trusted technology makes? Download a free trial of Drake Tax® today and join thousands of professionals who rely on Drake Software every tax season.
Drake Software (drakesoftware.com) has 506 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Administration & Services · Charlotte, North Carolina
Excellent

Administration & Services · Cary, North Carolina, North Carolina
Excellent

Administration & Services · Fayetteville, North Carolina
Excellent
Administration & Services · Raleigh, North Carolina
Excellent
Showing 245 reviews with 5 stars · Clear filters
Alexis S.
As a software, it is very good.
Response from Drake SoftwareApr 21, 2021
Thank you, Alexis!
Terri W.
I've been using Drake Software since 2005. It is easy to use and navigate through the software. The additional add on sites like Gruntwurx and the Secure File Portal are both excellent tools to improve work efficiency and customer communications. The support staff is one of the best and very easy to contact.
Response from Drake SoftwareApr 21, 2021
Thank you, Terri! We appreciate your loyalty and look forward to serving you for years to come.
Barbara S.
Excellent customer service
Response from Drake SoftwareApr 21, 2021
Thanks for the review, Barbara! See you next year!
EWS Jc C.
Excellent product and even better customer service when an issue arises
Response from Drake SoftwareApr 21, 2021
We hope to serve you again next filing season. Thanks for the review!
Resurrecion
I have a very good experience with Drake software since I started using it 4 years ago. The customer support were very supportive and knowledgeable on their products.
Response from Drake SoftwareApr 21, 2021
Thank you for the great review! We look forward to serving you again next season!
Jan
Love the support and overall care and support of this company. They care about their customers. They listen to their customers suggestions, concerns, thoughts and complaints. They also offer educational seminars, video sessions and online instructional options for learning.
Response from Drake SoftwareApr 21, 2021
Our goal is to answer calls quickly and provide the best training possible! Thanks for leaving feedback, Jan! We look forward to serving you next tax season.
Renee F.
A complete tax program that you can rely on for accuracy
Response from Drake SoftwareApr 21, 2021
Thanks for the great review, Renee!
William
Drake Software is the easiest and most accurate tax preparation software I have ever used. I have used Drake Tax preparation software for the past 10 years and have no desire to change. When or if you need it, the customer service is superb, and their experts answer questions quickly and accurately. Additionally, signing up for the newsletter keeps you abreast of changes quickly.
Response from Drake SoftwareApr 21, 2021
Thank you for the feedback, William! We strive to make tax prep easy and our customers happy. We look forward to serving you again next tax season!