Drake SoftwareReviews of drakesoftware.com

Overall, this is a great product for a reasonable price. I have been very pleased with the user experience. I used to us Ultra Tax and found that for me, Drake has a more familiar interface. I did find that this season for a few weeks, when calculating or printing to Drake Documents, it took a much longer than it had in previous years. I am not sure that was a Drake issue or an issue on our side. Our IT company said that our server was running properly. I was relieved when things started processing as they once had so not sure what the issue was, but it was a bit irritating.

It was very easy for me to pay to renew.

I have been using Drake Tax Software for over 30 years, and it continues to be a reliable solution for our office. In my experience, Drake is built with the professional tax preparer in mind rather than beginners. It assumes the user has a solid understanding of tax forms and does not rely heavily on guiding the preparer step-by-step. For experienced professionals, this is actually a strength—it allows for efficiency and control rather than slowing the process down. The software is very fast and accurate, which is critical for our operation. We are a high-volume office with 10 full-time preparers, and while we do encounter occasional issues, they are minor and do not disrupt our workflow in any significant way. Although Drake has changed ownership, we have not seen any noticeable decline in performance or reliability. The software remains consistent with what we have come to expect over the years. Technical support is solid. During most of the year, wait times are reasonable, and we are able to speak with knowledgeable representatives. Naturally, at the end of tax season, longer wait times are to be expected. That said, we rarely need to rely on direct support because Drake offers multiple self-help options, including an extensive knowledge base, online resources, and active user communities. Even with minor issues, I would still choose Drake again. Compared to other tax software options we have evaluated, Drake stands out for its speed, reliability, and overall support. Many competing products tend to be slower, less intuitive for experienced preparers, and offer weaker customer support. Overall, Drake remains a strong choice for established tax professionals, especially those managing a high-volume practice and looking for efficiency and dependability.

Drake tax software has been a game changer for my tax practice and I appreciate their devotion to customer service and a quality tax software system that is easy to learn and work with.

I have been customer since 2019 and did not have any issue. Highly recommended

Have been using drake software for 9 tax years. Rarely have any issues, I try to take the classes they provide in order to use the software to be able to navigate and setup at beginning of tax season. Clients had trouble with e-signatures this past year. Called customer support had issued resolved by end of the day. The videos they supply to access for different ways to input information into software are very helpful to me and time efficient, instead of calling for answers and trying to explain what I need. I recommend drake for ease of software at reasonable price for my small business.

Drake Software is very complex, and is the only software I will trust to use for my tax firm and my business. It is very complete and easy to understand and follow. Very easy to work with, providing you with all the tools needed to be successful in your tax business.

THE SOFTARE IS GREAT BUT ME BEING WITH DRAKE OVER 20 YEARS IN MY OPINION WE SHOULD GET SOME KIND OF DISCOUNT BUT INSTEAD YOU GUYS ARE INCREASING MY RENEWAL