Dragon NoveltiesReviews of dragonnovelties.com

4.344 reviews
Hobbies
470 LEWIS AVE UNIT 4012 Unit 4012, MERIDEN, Connecticut

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Dragon Novelties

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About Dragon Novelties

Dragon Novelties is a small business located in Connecticut. We support the Anime and Cosplay culture. Providing Affordable anime, manga and customer service. We strive to create a culture and place where Fans alike can enjoy their favorite anime and manga's in a judgement free zone. Our Missing is to provide Anime fans with the highest customer services and authentic figures. To create a brand in which would be know throughout the community. We take our pride in creating that atmosphere and content. Our products come from certified vendors transported from japan and other various parts of the country. Manga, Apparel, Anime figures, Scaled Figures, Action Figures, Posters, and more. Over our first year we have provided over 1000 customers. Always striving to create that environment for Anime Otakus.

Dragon Novelties (dragonnovelties.com) has 44 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: dragonnovelties.com
Website: dragonnovelties.com
Category: Hobbies
Location: MERIDEN, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: December 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Dragon Novelties

Dragon Novelties (dragonnovelties.com) has 44 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: dragonnovelties.com
Website: dragonnovelties.com
Category: Hobbies
Location: MERIDEN, Connecticut
Listed on Five Star Index: 2026

Brennen

Aug 10, 2022

3 months after expected delivery and still no update

I cant speak to the quality of the product because it hasn't arrived yet. I've been sent emails to rate my item because it essentially supposed to be here last May. I reached out a couple months ago and was told I would get an update but haven't received a single update

Response from Dragon NoveltiesAug 11, 2022

Thank you for your reply, When you brought this up to our attention - the actual Owner responded back to you asking for more information - which you failed to provide. After he personally went ahead to figure out why you would say the item was in circulation already, he reached out to the Actual manufacturer to get an update as to why he would not have this item if it was already out. Turns out Japan released it 1 month ago and August is the actual shipping date for America. Which still shows on our website as the Release Date. Which still shows as the update. When you were asked to review the item - he personally asked for where you have received it? Instead you wrote a review with no means of us having the ability to resolve your issue. All pre-orders have an update and Actual shipping date - You would have never gotten this item in May because it was not out in May-August has always been this items ship date nothing has changed. We have customers who placed this order Last year since it was announced in October and you're the only 1 who has not received an update. Which tells you its not out yet doesn't it? We make sure of the following: - Our items are accurate and on time. - We answered you within 24 hours of your issue - with no response back! - We take pride in our customer service and the ability to assist! If you are unsatisfied with the service you were provided - you can always refund your money 100% and you can get it from Japan, and pay for the price hike in shipping and have it sonner, but risk the chance of not having the item. Or, you could have been more tactful and professional like we have on our end to have responded back to us. You did get an update - you did get a response less than 24 hours, we had an answer for you, and we provided open communication. If you wish for more information please feel free the use the correct channel which is email and someone will respond back withing the 24 -48 hour period. Thank you from, 1 very upset Dragon