dozr.comReviews of dozr.com

I arranged and paid for delivery of a telehandler lift to my job site several days in advence. They never called and failed to show up at the appointed time and never called to warn me not to bring help to the site to work with the machine. When I called it took them several hours to finally offer me another machine for 50% more money at an unworkable time. I will never call these people again and I recommend that you also avoid them. DN 10/21/2024

This place is an absolute bottom of the barrel rip off. The never delivered equipment, promised to deliver, it took me 50 phones calls with foreigners who sounded middle eastern and took $2300 from me. I'm fighting to get that money back and had to claim fraud for my bank to pursue them. My Attourney is giving them 72 hours to return my money... save your time and money and run from this garbage company

I placed an order for equipment that I needed to be delivered on a specific day and time. There were enough days and time for the delivery to be made. However, I did not receive any email or call notifying me that the equipment would not be delivered. When I contacted them, they were unable to offer much help and only suggested charging me more for the equipment or issuing a refund. This is the second time I have had problems with them; the last time, my equipment was not picked up and caused issues, resulting in me losing time and a significant amount of money while waiting for the equipment for my important job site.

Horrible horrible ! They don't even deserve a one star ! I tried renting equipment while we were from out of town and they dicked me around for two hours saying we would have a confirmation in "20 min" of where to pick up our equipment. After 2 hours, I called another company and they laughed because DOZR called them to reactivate their account with them and the company was still waiting for their VISA so they couldn't reserve the lift for them yet. So they were dicking me around while figuring out their stuff on the back end and pretending like it was me this entire time. They sent me a bunch of different emails asking for different things each time like they couldn't just get that right away in the first email. Saying my guy didn't complete their online application properly. He did it a second time they said they didn't get anything. He sent me a confirmation so I showed them and told them he's done it twice he's not doing it again, now what? The guy emailed me what's his name. Then when I reply, another email with we need the front and back of his ID ... this could have been asked in the first email with his name. They were trying to kill time to find the equipment. We rented from another company, took me 5min, didn't need all the other info, took a few minutes on the phone and my guy picked up the machine within 20 min ! DON'T DO IT. PLUS IT WAS CHEAPER AT THE OTHER PLACE. What a crappy system. I wouldn't have even cared about paying more I wanted the job done but they kept lying around instead of being truthful.

Do not rent from them. Unreliable. Bad Management. Poor business practices. They're going to take your money and run.

No support. Rented an excavator. Broke down daily. No help on refund. They only help the equipment owner. Run from these a$$ clowns.

Horrible company, they told me $800, I ended up paying $1900, plus I couldn't use it because it was raining and they charged me $39 more for gas.

Horrible services one lie after another charged my card without having a lift then keep saying it would be here the said 3 to 5 days to refund would do business with them at all