John
Unjustified treatment
Was easy to contract. Equipment was good. Had problem with new JD dozer. Almost immediately many warning lights came on while working at job site. Called DOZR to notify of problems. Had to quit and drive to nearest town to buy DEF fluid. Used two and half gallons to get warning lights to go out. Service people were supposed to come, but never showed. We were supposed to make sure equipment was full of fuel for pickup or pay high fee per gallon. Since work time was lost and incurred DEF cost along with operator/pickup cost, we did not fill tanks then charged about $350. The amount of fuel claimed we used did not match time of meter use. No refund to us. We finished with backhoe and dozer in half the rental time letting them know to pickup. Pleasant situation turned bad.