Dang G.
Doxo may be a scam, I'm thinking
Doxo charged me 8.23 for a 200.00 payment on my credit card. It was put in as a cash advance, which no one on earth would have anticipated, thus I was charge 16.00 in advance fees. Trust pilot and the internet reviews do not seem to capture the same picture of this company. I think they are a scam operation.
Response from doxoJul 21, 2025
Hi Dang, We're very sorry to hear that your credit card company charged a cash advance fee — that should not have happened. Payments made through doxo should not be considered a cash advance. We understand how frustrating unexpected fees can be. We are glad you reached out to our Support team. Our team received the requested information today and will move forward with the resolution discussed. Just so you know, doxo also provides a FREE way to pay any bill by linking your bank account to your doxo Wallet. You can connect to your wallet using this link: https://www.doxo.com/u/wallet If you'd like to discuss this further or need help navigating the issue, our support team is here to help: https://www.doxo.com/w/about/contact/ Sincerely, doxo Support