Down4SoundShopReviews of down4soundshop.com

Biggest scammer ever including his dog of a wife. Both scammers. Look up scam baiters on youtube. Caught in the act....

I am a first time buyer from Down4 Sound i just wanted a little help in what amplifier to buy to push a Evl 12' shar sub and the tech told me the sub i had was a evl already and he recommended a amplifier that could probably do the job but his attitude towards me was not nice at all talking to me like I didn't know what I was talking about. I didn't really appreciate that at all. Down4sound is probably a really good company but it can take one person to make the company so ugly......so I decided to shop else where for my needs. Any never recommended nobody to shop at jp's company sorry but best customer service idk........

I placed a $ 1000.00 order 3 days ago. I've contacted them via email. Dayb1. First was to see if they price match. We'll they wanted proof which i had no problem with and they responded right of way. Day 2. The next day I asked how long do I have to wait for my order as it still sitting in " waiting for fulfillment " I was told 1-2 days ,should be out that day. OK no biggie. Day 3. Now is day 3 and it's still sitting in " waiting for fulfillment" no update at all. I dont understand why they lie and say it'll be 1-2 days. Why not just say it'll take a week to just ship your order ,this doesn't count the shipping process which h will be another week. I was very skeptical about this place as I seen mixed reviews but liked how they were. I guess I was completely wrong. Bad customer service guys. Shouldn't have to wait a wk for 2 peices just to be pulled ,packed and shipped.

Not service-oriented, too expensive and worst of all, very, very snooty and condescending. Unfortunately, there is also a lack of expertise

#15587 That’s my ticket # don’t know the name of the person in warranty. Unfortunately I had to use warranty and it was hassle free. They did what they had to do and responded with a tracking number on the replacement amp. Thank you for making it easy without hassle.

Jp53 didn’t even last 24 hours piss me off first and last time I will purchase a Jp amp

Never had an issue with them except I received a damaged item one time and they promptly replaced it. Their DS4 items are top notch. I will never buy anywhere else. Keep up the good work, JP!!

I ordered a JP234 amp on June 11, 2024; amp exploded less than 2 months later with VERY light use and well within power limits without clipping (150x2 + 180x2, rated for 234x4). It took a week just to get RMA approval. I was told 4-6 weeks for repair upon receiving RMA. It's been 2 months and no update. I emailed office manager a week ago, still waiting for a response. WHY DOES IT TAKE A WEEK to respond to emails? Support is very poor. I did research this company before purchasing and gave benefit of the doubt - now I have regrets! I already purchased another amp because I knew it was going to take forever to get it back based on complaints I've read, and I was right! I won't be purchasing from down4sound again.