Dovly AIReviews of dovly.com

Response from Dovly AIAug 5, 2024

Hey there. Thank you for sharing your feedback. We're sorry to hear you haven’t seen the results you were hoping for. Dovly was able to successfully remove TWO negative items from your credit report in less than a month. Unfortunately, your score was impacted by other factors beyond our control, including: - High balances on your accounts compared to loan amounts (i.e. high utilization) - Recently opened accounts affecting your credit age While we are proud of the results we've achieved, we’re not magicians. Credit scores can be influenced by many factors, and changes in behavior or new activity on your accounts can affect your score. Remember, we also offer a completely free product that you can try. If you have any questions or need further assistance, please feel free to reach out. We're here to help. Dovly Team

Response from Dovly AIJul 16, 2024

Thank you for your review! We're glad to hear that you're finding it easy to check your credit score with our service. Your feedback is important to us as we strive to make financial management as convenient as possible for our users. If you have any suggestions on how we can further improve your experience, please let us know!

Response from Dovly AIJul 19, 2024

Hi there. We'd love to hear from you and get more information, but you didn't provide your contact info. We definitely do not schedule things months in advance to keep members paying. In fact, most of our member opt for our annual plan because it's such a good deal. We have a very sophisticated algorithm that determines what gets sent and when. If you send too many disputes at once, the bureaus may fag your file as frivolous and then reserve the right to completely ignore your disputes. That is the main thing we want to avoid. We hope that helps you understand the process a little better. We assure you, our members are our top priority. Please feel free to reach out if we can help you specifically. Thanks for being a member!

Response from Dovly AIJul 14, 2024

Hi Lele! Thank you so much for your wonderful feedback! We're thrilled to hear that you found our credit app easy and helpful. Our members are our top priority, and it's rewarding to know our efforts have made a positive impact for you. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help!

Response from Dovly AIJul 12, 2024

Thank you for your feedback! We’re thrilled to hear that you were satisfied with our quick turnaround. Providing prompt and efficient service is one of our top priorities, and we’re glad we could meet your expectations. If you have any additional feedback or need further assistance, please don’t hesitate to reach out. We look forward to helping you on your credit journey.

Response from Dovly AIJul 14, 2024

Hey! Thanks for your positive feedback! We're glad to hear you found our information timely and accurate. Providing reliable and up-to-date information is important to us, and it's great to know that we met your expectations. If you have any other questions or need further assistance, feel free to reach out.

Response from Dovly AIJul 10, 2024

Hi Yulonda, Thank you so much for your positive feedback! We're thrilled to hear that you've had a good experience with Dovly. Providing excellent service and support is our top priority, and it’s wonderful to know we’ve met your expectations. Thanks for trusting us on your credit journey! The Dovly Team

Response from Dovly AIJul 8, 2024

Hi Michael, Thank you for updating your review and for giving us the opportunity to work with you for a few more months. We're committed to helping you achieve the best possible results and appreciate your patience and understanding. We understand your frustration and are sorry to hear about your initial experience. The credit improvement process can sometimes take longer than expected due to various factors, but we're confident that with the additional time and your proactive steps in paying down your credit cards, you'll see the improvements you're looking for. Your feedback is invaluable to us, and we're continuously working to enhance our service. If you have any specific concerns or need further assistance, please don't hesitate to reach out to our support team. We're here to help and ensure you get the best possible results. Thank you again for your patience and trust in Dovly. The Dovly Team