doTERRAReviews of doterra.com

Normally i would say, that the service is great and the produckts even better. But i experienced an issue, when i in december 2020 ordered a Christmas gift for my mum. An concule oil to $49.33, and got an email about it had been delivered in another island in my contry. So i wote to them about it, and i got in contact with doterra service. I told them, that the pacaked had been delivered wrongly and i send them some schreensjots of my order and the delivery address. And so they said that, my order could get reshipped, to my actual location, when they had gathered all the informations about my shipment and what had gone wrong. I thanked them and never heard about it again and i just simply don't know what to do. But i would either like my oil sent to my actual addres or my money back! But I hope they will write back and we can short this out. - Mie.

I have been on the customer loyalty scheme for nearly a year. I signed up to support a friend who is a Wellness Advocate for the company and initially I was impressed by how the company treats the farmers and by the projects they are involved with. The oils are very good quality, however I would avoid the blends, as it is difficult to know what they are like beforehand. I asked for a return on a blend that genuinely made me feel sick. I have sent three emails and no response. So, I am stuck with a bottle of an oil blend that cost about £40 that is of no use to me. I am honestly really disappointed by the lack of response. I so much wanted to be positive about Do Terra but my experience is not good. I have also have been shocked at the amount of packaging they use. The website is also rather difficult to use. I will find a UK source for my oils from now on.

doTERRA is amazing for its dedication to raising the bar on 1) scientific investigation and cooperation with medical research institutions, with peer-reviewed validation of therapeutic efficacy 2) quality and purity standards with publicly available third-party multi-process testing for purity on every batch, not just annual site reviews like organic standards 3) good corporate citizenship, by integrating their supply chain with their nonprofit to uplift entire communities out of poverty around the world 4) caring for people, with responsive human customer service, award-winning employee happiness ratings, and great small business growth support 5) quality, pure, unadulterated, therapeutic-grade products that work, backed by full money-back guarantees on their dietary supplements (the only other company I know that guarantees efficacy is Standard Process) 6) visionary servant leadership. And their essentials are like no other! Great company all around!

Amazing essential oils and company , proud to be a member for 3 and a half years

I have been a loyalty rewards member for years and have spent a lot of money on dotters products. I usually recommend them to all my friends. After today I will not. It’s a good thing the oils are of high quality, because customer service is horrible. I bought a dawn humidifier/diffuser and it stopped working two weeks ago. It’s less than a year old (second product this has happened with from them). I called today and the resolution was: A. We will give you $25. The diffused costed $48 or B) send it back (I don’t have a box anymore. I feel that for all the money I have spent oVer the years (a lot), they should have just sent a new one. They lost a customer today.

Changed mine and my family life for the better! Love the purity of the products.

Excellent customer service, I can not fault them, always extremely helpful anytime I have phoned, what a fantastic service. I also love the quality of the oils I had not experienced such purity and potency before I tried doTERRA. I only want to use the best products for me and my family and I have found this in DoTERRA.

Introduced to these incredible oils 3 years ago, continue to use them daily now. I love that the purity of every oil is guaranteed and how they are so supportive of the worldwide Communities through their Co-impact Sourcing initiatives, you couldn't find better ethics anywhere in my view!