dotandkey.comReviews of dotandkey.com

Totally a scam brand beware from dotandkey brand , i have lost more then 2000 , not deliver my product yet it have passed 20 days

Such a worst website is fKe no customer team they take your money and there is no delivery please don’t do shopping

Pathetic Customer service. None to attend the issues. No updates or no calls. Order placed and showing waiting for pickup for days.

I fall for Dot&Key first, and their super promises and marketing, and basically their facewash and sunscreen damaged my skin after using them for over a week.. i did not notice first, just my face was turning unusually redish and tense...in general i don’t have sensitive skin, so this was surprising to me and didn’t know why. I went to a dermatologist by total coincidence for a different issue but she spotted my skin immedately and warned me. After using their facewash for a week, which was promising glowing skin, i felt like as if an upper layer of my skin would be coming off. I thought first as if my skin would be coming off becasue of sun damage, that much. At first few times, my face felt very shiny and nice after usage, but after a week my skin turned red and strained. Their sunscreen might be good for an hour outside but no longer, although not even sure of its effectiveness at all. It is extremely lightweight, i don’t think it is even sweatproof which would be basic in a tropical weather. The dermatologist subsribed a different sunscreen to me, warned me about the cosmetical sunscreen brands and feels completely different to wear! Stopped using them immediately after realizing this. I still have a third product from them (a serum, only used once per week so far), which i might still try to experiment with but after this not so sure at all anymore. Don't recommend them at all.

Had ordered some products none of them got delivered courier partner ship rocket never attempted a delivery and said incomplete address which was total fraud as address was correct also no one picked up my calls on the given contact numbers by courier company and dot and key never replied to my complaint also social media is full with these kind of cases about this brand I regret wasting my 4000 rs on this fraud brand….I want my refund and company has no such option as well I will surely complain to the consumer court about this company