Jennifer S.
FRAUD!!!I ordered Galaxy Rose's we…
FRAUD!!!I ordered Galaxy Rose's we never received, can't get anyone to answer phone or email
Shop our wide selection of luxury rose arrangements, rose bears, and eternal roses that last 1 to 3 years. Send beautiful roses overnight for any special occasion.
Doseofroses (doseofroses.com) has 612 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Jennifer S.
FRAUD!!!I ordered Galaxy Rose's we never received, can't get anyone to answer phone or email
Les B.
Ordered galaxy rose from them, said that they would have it to me by Valentine's day. Checked order when they charged my card and got a UPS tracking number. They never gave a package to UPS and never shipped it. Now I want my money back and they say that they only give store credit. What a scam. Do not buy from them.
bigjhayooh
Placed order February 4th , got an email that my flowers wouldnt be delivered on time for valentines day and they offered 15 percent off. The whole point of the gift was for valentines day so I wanted a refund. I called and emailed them non stop and never got contacted back. Today February 25th I get an email that they have finally been shipped. Customer service is a joke , I have no use for these flowers anymore and they wont do anything to refund my money . horrible business, never again.
YAOVI J.
ITS BEEN THREE WEEKS SINCE I MADE AN ORDER WITH 2DAYS EXPEDITED SHIPPING. I HAVE NOT RECEIVE TRACKING NUMBERS OR ANYTHING YET AND ITS BEEN ALMOST A MONTH ..i SENT THEM COUPLE EMAILS AND NO REPLY. DONT BUY SH**T FROM THESE FRAUDULENT BUSINESS. CUSTOMER SERVICE SUCKS AND THEY DELETE COMMENTS ON THEIR SOCIAL MEDIA.
Kelly L.
Awful. Two orders were placed. One was received. The other, I got a tracking number. But it’s never been shipped. Orders were placed on February 14th, they were late Valentines presents. I was told 3-5 business days. I am now going on two weeks. I put multiple tickets, messaged them on Facebook and left them another message to please get back to me. I have been ignored and blocked from their Facebook page. I am hurt and disappointed this was supposed to be a gift from my husband and I was really looking forward to it. :( All I want to know is when it will be shipped. That’s it! When can I expect the order, I should have gotten last week?!?
Steve G.
Scam! Ordered rose February 8th UPS still has not received! Their “support” has not replied to three emails. BBB is next option. Can’t even cancel order!
Jerdan
After placing and purchasing my order of a half dozen Galaxy roses on February 1st, this company promised my order would be delivered before Valentine's day, however as the holiday approached and I hadn't received my order, I emailed the support team about tracking the package and I never received a response. A week later after Valentine's day I sent another email expressing my disappointment as well as requesting a full refund, and still I hadn't received a response, not a solution to the problem, not a concerning message, not even an apology. Just ignored. Overall this has been the worst customer service I've experienced, ever. Even as I write this review I still haven't received my flowers, a refund, nor a response to my issue from this company. I feel scammed. - Very unhappy customer
Krista R.
THEY ARE A SCAM!!!!! All the positive reviews on this site are written by fake customers. They will not ship anything you buy from them, and regardless of how often you email their support, no one will contact you about shipping updates. It has been 3 weeks and I never got the flowers I ordered. I reported them to the Better business bureau and this company has been under investigation for some time now. There are over 500 complaints with the same experience I had- PLEASE DO NOT WASTE your MONEY!!