Innovative Skin Care Solutions for Today’s WomenWe specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come.PLEASE READ BEFORE REVIEWProducts purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.
D'or24k cosmetics (dor24k.com) has 286 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
dor24k.com
Website
dor24k.com
Category
Cosmetics & Makeup
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 35% of reviews.
Latest
Most recent review: October 2026.
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Hi Alisha. Sorry for the Inconvenience seems like your package still in transit. I will contact customer service to monitor this delivery and contact you.
TS
T S.
Condescending Tactics: Insults Disguised to Upsells
I’m not going to outright say whether this product is or isn’t a scam. It’s definitely expensive—but I did notice some differences and decided to give it a shot. I purchased the surgical lifting eye cream, eye serum, exfoliation treatment, and moisturizer for a total of $439. I was assured that a little goes a long way and that it should last a year. I figured it might be a better investment than Botox. The salespeople were pleasant, not pushy, and I didn’t feel pressured to buy anything.
However, here’s where things went south for me. I mentioned that I was on my lunch break and needed to return to my chambers for a meeting within an hour. (I’m a judge, so time management is crucial.) I spent about 15 minutes with the salespeople, which was fine, but then they offered me a “free consultation” at their spa. I wasn’t interested but humored them and scheduled an appointment. Lucky for me, one of their consultants had “five minutes” to fit me in right then. That’s when the experience turned sour.
The consultant rudely approached me and bluntly asked what my skin concerns were. In reality, I don’t have major issues—I’m comfortable with my skin and skincare routine. Her abrasiveness was off-putting, especially when trying to upsell me. Then came the condescending comments: she said she couldn’t believe I was 41 because my neck supposedly made me look much older. She even compared herself to me, claiming to be 35 and pointing out the “difference.” It was clear to me (as both a judge and an attorney) that this was a ploy to make me feel insecure about my appearance.
While she succeeded in getting me to glance at my neck and think about wrinkles (I’m usually my own worst critic), I didn’t see the problems she was pointing out. She then introduced a $12,000 red-light device—yes, $12,000—and tried to convince me it was an alternative to a $30,000 facelift, which I know isn’t accurate. Next, she wanted to apply cream to my face for 15 minutes, followed by an additional 5-minute wait. She asked me to rate, on a scale of 1 to 10, how much I wanted to look younger. I answered “5,” explaining that I’m not insecure about my age or aging. Despite that, she told me the process would take another 20–30 minutes, far longer than the five minutes I was initially told. At that point, I put my foot down and said, “Thanks, but no thanks—I need to get back to work.”
I’m giving the products a shot because they seem promising, but the upselling, preying on insecurities, and overall condescending attitude were a complete turnoff. If I had encountered that consultant first, I likely wouldn’t have made a purchase at all. Perhaps their approach works on some people, but it left a bad impression on me. Once I finish the products, regardless of their effectiveness, I won’t be purchasing from them again.
Response from D'or24k cosmeticsNov 22, 2024
Dear T. Semeiks,
Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience and disappointment you faced during your recent visit. Your feedback is incredibly valuable, and we sincerely regret that the consultation did not meet your expectations.
As the brand, DOR24K Cosmetics, we strive to provide our customers with high-quality products and a positive experience. However, it’s important to note that each store is privately owned and operated. While we don’t have direct control over third-party employees or their tactics, we take your concerns seriously and will address this matter with the independent retailer involved to ensure professionalism and respect in customer interactions.
We’re glad you decided to give our products a chance and hope they exceed your expectations. Should you have any questions or require further assistance with the products, please don’t hesitate to reach out to us directly at [email protected]
Once again, we deeply apologize for the inconvenience and appreciate your understanding. Thank you for choosing DOR24K Cosmetics—we value your trust and hope to provide you with a better experience in the future.
MA
Margaret Ann G.
Your products you sent me are amazing!
Your products you sent me are amazing!
VI
Vicky
It looks like this company don't treat…
It looks like this company don't treat their business seriously. I sent email to the customer service center to ask the status of my order, to cancel it, and they just don't reply and don't full fill the order no mention ship it! The order was placed on Sept. 29, and now it's Oct. 10th. They take the money but do NOTHING!
Think twice before you wish to purchase anything from them.
Response from D'or24k cosmeticsNov 27, 2024
Hi Vicky' i'm sorry but i couldn't locate any order with your name please contact [email protected]
HF
Heather F.
I was sent the wrong flavor of the…
I was sent the wrong flavor of the lotion I ordered. I sent an email to customer service and I have yet to hear back. I would like it either replaced or a refund.
Response from D'or24k cosmeticsOct 2, 2024
Hi Heather sorry for the inconvenience. I please make sure you emailing to [email protected] i will make sure to notify them about your email to resolve your issue.
NA
Naty
Méthode de vente douteuse ??
Quand je lis tout les commentaires ça confirme mon inquiétude que mon fils de 18ans c'est fait arnaquer. Méthode de vente plus que douteuse.
Il était en séjour linguistique à San Diego et il c'est fait alpaguer dans la rue ,il avait beau leur dire non c'est trop chère, il en veut pas, il n'a pas d'argent...,il ne l'on pas lâcher et lui en retourner le cerveau. Et il sont passés de 1000$ à 150$ . Et pour avoir la paix il me l'a acheté.
Je l'ai testé hier soir, ça pique un peu. Il faut le laisser toute la nuit ,et se matin encore en l'enlevant ça piquotait... et je ne vois aucune différence ... a voir à long terme ?
DR
Dorothy R.
I have used this product and I love it…
I have used this product and I love it 😀.
TH
T H.
Beware of aggressive sales staff in…
Beware of aggressive sales staff in airports. I immediately contacted them for a refund for all unused products and was denied. Had no luck with my credit card company either. I would run away!
Response from D'or24k cosmeticsSep 9, 2024
Sorry for the inconvenience. However, DOR24K, the brand and its employees, sell only online not in Airports. We do not manage or control the tactics and ethics of other stores and sellers.