Innovative Skin Care Solutions for Today’s WomenWe specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come.PLEASE READ BEFORE REVIEWProducts purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.
D'or24k cosmetics (dor24k.com) has 286 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
dor24k.com
Website
dor24k.com
Category
Cosmetics & Makeup
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 35% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Very high pressure sales pitch once they bring you in their shop. We purchased the buy one get one cream in the syringe and a few days after use my wife developed very dry patchy skin over her entire face. Since we were on vacation and are now home we cannot return to the location to return the products.
She received a facial as well using other products and was not asked what type of skin she had or if she had any allergies. Appears to be a bit of a scam as they kept lowering and lowering the price.
CH
Christy H.
Pass
I purchased some of these products on Whatnot, honestly I have tried better drug store products. While I should have done more research I assumed high end luxury would mean a solid product, that wasn’t the case. I will say the packaging is solid.
JJ
Jeanette J.
My order was incorrect
My order was incorrect. I received an item I did not order and did not receive an item I order. One of the products I received was defective and nothing has been done about it. I have sent 2 messages regarding this with no reply.
Response from D'or24k cosmeticsNov 27, 2024
Hi Jeanette, sorry for the inconvenience. I understand you received an incorrect item, did not receive an item you ordered, and one of the products was defective. I apologize for the lack of response to your previous messages. I will contact customer service right away to address these issues and ensure they are resolved promptly.
TS
T S.
Condescending Tactics: Insults Disguised to Upsells
I’m not going to outright say whether this product is or isn’t a scam. It’s definitely expensive—but I did notice some differences and decided to give it a shot. I purchased the surgical lifting eye cream, eye serum, exfoliation treatment, and moisturizer for a total of $439. I was assured that a little goes a long way and that it should last a year. I figured it might be a better investment than Botox. The salespeople were pleasant, not pushy, and I didn’t feel pressured to buy anything.
However, here’s where things went south for me. I mentioned that I was on my lunch break and needed to return to my chambers for a meeting within an hour. (I’m a judge, so time management is crucial.) I spent about 15 minutes with the salespeople, which was fine, but then they offered me a “free consultation” at their spa. I wasn’t interested but humored them and scheduled an appointment. Lucky for me, one of their consultants had “five minutes” to fit me in right then. That’s when the experience turned sour.
The consultant rudely approached me and bluntly asked what my skin concerns were. In reality, I don’t have major issues—I’m comfortable with my skin and skincare routine. Her abrasiveness was off-putting, especially when trying to upsell me. Then came the condescending comments: she said she couldn’t believe I was 41 because my neck supposedly made me look much older. She even compared herself to me, claiming to be 35 and pointing out the “difference.” It was clear to me (as both a judge and an attorney) that this was a ploy to make me feel insecure about my appearance.
While she succeeded in getting me to glance at my neck and think about wrinkles (I’m usually my own worst critic), I didn’t see the problems she was pointing out. She then introduced a $12,000 red-light device—yes, $12,000—and tried to convince me it was an alternative to a $30,000 facelift, which I know isn’t accurate. Next, she wanted to apply cream to my face for 15 minutes, followed by an additional 5-minute wait. She asked me to rate, on a scale of 1 to 10, how much I wanted to look younger. I answered “5,” explaining that I’m not insecure about my age or aging. Despite that, she told me the process would take another 20–30 minutes, far longer than the five minutes I was initially told. At that point, I put my foot down and said, “Thanks, but no thanks—I need to get back to work.”
I’m giving the products a shot because they seem promising, but the upselling, preying on insecurities, and overall condescending attitude were a complete turnoff. If I had encountered that consultant first, I likely wouldn’t have made a purchase at all. Perhaps their approach works on some people, but it left a bad impression on me. Once I finish the products, regardless of their effectiveness, I won’t be purchasing from them again.
Response from D'or24k cosmeticsNov 22, 2024
Dear T. Semeiks,
Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience and disappointment you faced during your recent visit. Your feedback is incredibly valuable, and we sincerely regret that the consultation did not meet your expectations.
As the brand, DOR24K Cosmetics, we strive to provide our customers with high-quality products and a positive experience. However, it’s important to note that each store is privately owned and operated. While we don’t have direct control over third-party employees or their tactics, we take your concerns seriously and will address this matter with the independent retailer involved to ensure professionalism and respect in customer interactions.
We’re glad you decided to give our products a chance and hope they exceed your expectations. Should you have any questions or require further assistance with the products, please don’t hesitate to reach out to us directly at [email protected]
Once again, we deeply apologize for the inconvenience and appreciate your understanding. Thank you for choosing DOR24K Cosmetics—we value your trust and hope to provide you with a better experience in the future.
NA
Naty
Méthode de vente douteuse ??
Quand je lis tout les commentaires ça confirme mon inquiétude que mon fils de 18ans c'est fait arnaquer. Méthode de vente plus que douteuse.
Il était en séjour linguistique à San Diego et il c'est fait alpaguer dans la rue ,il avait beau leur dire non c'est trop chère, il en veut pas, il n'a pas d'argent...,il ne l'on pas lâcher et lui en retourner le cerveau. Et il sont passés de 1000$ à 150$ . Et pour avoir la paix il me l'a acheté.
Je l'ai testé hier soir, ça pique un peu. Il faut le laisser toute la nuit ,et se matin encore en l'enlevant ça piquotait... et je ne vois aucune différence ... a voir à long terme ?
ME
Merle
Frais de douane
La facture réalisée pour l'envoi de mon colis n'a pas prit en compte le pris soldé mais le pris total.
Résultat : j'ai payé presque autant de frais de douane que d'achat de produit!
Merci d'inscrire sur le colis que le prix final soldé pour que les frais de douane s'appliquent sur le prix réellement payé par le client.
ML
Maria Lilia Benavides L.
the products are good but the sales people are scary
the products are good but the sales people are so pushy it was uncomfortable. They kept adding more and more stuff to their deal with me right after a facial massage. I felt stuck in the back room with the sales person, it took almost 20 minutes before I finally said yes just so i could get out of there, I regret not having pushed against it more. If you really want their products buy them online, but do not go anywhere near the stores or any kiosk .
Response from D'or24k cosmeticsJul 3, 2024
Sorry for the inconvenience. However, DOR24K, the brand and its employees, sell only online. We do not manage or control the tactics and ethics of other stores and sellers.
LA
Laura
I was fooled!
I bought the D'OR24K Prestige during a cruise stop in the Dominican Republic. I paid close to $300 for this product and sadly to say it has done nothing for my puffiness. What a scam!
Response from D'or24k cosmeticsMar 28, 2024
Hi Laura,
I apologize for your experience, but this listing is for the online store, not the Dominican Republic location. Regarding how to apply the product, please contact [email protected]. They will assist you with the proper application of the product.