AD
Incredible service
Incredible service. Super communicative, lovely team, would use again!
Response from Door to Door Pet DeliveryMar 20, 2026
Thank you so much Annie. I hope you enjoy your two sweeties. Tommy loved getting to know Leo and Lulu.

Hello. I am Rachel, owner of Door To Door Pet Delivery LLC. A woman owned and operated company. This is our fifth year in operation (2025). Serving families coast to coast. We understand how stressful sending your fur-baby off with a stranger can be. I am available before, during, and after your transport. We have done over 2000 transports and over 900 transports off this platform alone. We are dependable, love animals, and safety first.We have grown to have a reliable team of quality drivers all over the country. All of my drivers are either family, friends of family, or referred by close friends. Our drivers use their late model vehicles which are temperature controlled, so your pet is comfortable. All our drivers are background checked by CheckR. If and when we have a driver that is not 5-star worthy, we no longer will use that driver.We pride ourselves with meeting your needs and time schedules. Our goal is to help your pet get safely to his/her destination with the least amount of stress. Also, to help you, as the pet owner, to have a peace of mind while your pet goes on a mini vacation. We share GPS tracking during the trip. At stops we will update you with texts and pictures.We offer VIP private pet delivery. Your pet will be spoiled and will get extra attention. We are nationwide, with drivers always traveling across country.We are registered with USDA;Class H, Certificate under Rachel Cary.Your pet is fully insured while under our care via Lloyd's London.Having multiple drivers means we never cancel, as we can send another driver, if one gets delayed.
Door to Door Pet Delivery (doortodoorpetdelivery.com) has 68 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Incredible service. Super communicative, lovely team, would use again!
Response from Door to Door Pet DeliveryMar 20, 2026
Thank you so much Annie. I hope you enjoy your two sweeties. Tommy loved getting to know Leo and Lulu.
ELIZABETH C.
Our cat was picked up for a direct drive to our home as the sole pet. Drive should have taken 6 1/2 to 7 hours. Should have arrived at 3:45 Driver delayed for about 5 hours one hour away from pick up with no communication regarding cause of delay. Cat delivered at 10:40 pm. This caused a lot of stress. Supervisor told me she had an oil change and had to get gas?! We were worried cat was being taken. When she arrived she apologized but both the breeder and I were very unhappy and stressed out. Supervisor Rachel said we promised same day delivery and you got that. 13 hour trip should have been half that. Only good thing was she was okay and finally safe and home.
Response from Door to Door Pet DeliveryMar 17, 2026
You had booked a different company and they referred the job out to us. We were not told the drop off was as soon as possible. We were only told same day drop off. We did share GPS throughout the entire trip, so you had the location of your cat the entire trip. At Door To Door Pet Delivery we view safety of the pet over speed the priority. At pickup, the breeder asked the transporter if she was going to steal the cat (very odd and she put those thoughts into your mind). We have done over 2000 transports and pride ourselves with creating a safe and caring environment for your pet. We take our time and stop often to make sure your cat was doing well. She arrived clean, safe, and healthy. She was not stressed and her wellbeing was number one. Driving in traffic from Southern California to Northern California, the timing can not be determined depending upon traffic. We appreciate the review.
Jazmyn
Great experience and service!
Response from Door to Door Pet DeliveryMar 10, 2026
Thank you so much Jazmyn. We enjoyed doing your transport. 😊
Shelley
Richard was caring and kept us updated.
Mary
Delivery was seamless. Even though I called last minute and weather was not ideal, my pup was delivered timely. Also provided pictures and progress along the way from Missouri to Texas.
Response from Door to Door Pet DeliveryFeb 8, 2026
Thank you Mary. We appreciate being able to do your transport. Enjoy your new puppy. 🐶 😊
Catherine
When we can’t run a delivery of one of our pious ourselves the only other people we trust is Door to Door Pet Delivery
Response from Door to Door Pet DeliveryJan 31, 2026
Thank you so much Catherine. We love transporting your adorable pug puppies. 🥰
Oreian
Communication the whole way. Very kind to my sweet cat. So thankful for them. They were able to pick up my pet quickly and headed my way across half of the United States. I would definitely recommend them!
KT
Great service and amazing communication. I cannot recommend this team and Dawn enough !