DonorPerfect Reviews | Read Customer Reviews of donorperfect.com

DonorPerfectReviews of donorperfect.com

4.7426 reviews
Internet & Software
601 Office Center Dr, Suite 200, Fort Washington, Pennsylvania

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DonorPerfect

About DonorPerfect

DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.

DonorPerfect (donorperfect.com) has 426 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: donorperfect.com
Website: donorperfect.com
Category: Internet & Software
Location: Fort Washington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DonorPerfect reviews

426 approved reviews, newest moderated first

customer
Jul 10, 2023
Mixed on communication
Mixed on communication from the organization. I feel like kind of a mess.
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Wendy M.
Jun 16, 2023
Awesome Team
James Mann has been amazing! From our first phone call to becoming a DonorPerfect customer, he has been there to help and guide through the process. Nikki reached out immediately to set up our first call. Thank you
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Mindy S.
Jun 12, 2023
The information provided was clear and…
The information provided was clear and concise. The product is what we need.
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Crystal M.
May 5, 2023
My compliments to the DonorPerfect Team
My onboarding Specialist, Michael Carboni granted me with access to The DonorPerfect platform on the same day of our kickoff meeting. My Sales Contact, Andrew Shaw was very prompt with answering all my questions! Thank you both for your professionalism and assistance!
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Robert M.
Apr 28, 2023
First meeting
She knew what she was talking about and was excited about having me here!
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CD
Mar 23, 2023
Great response
Great response, clear process, very easy to deal with and get the ball rolling on implementation.
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Long Beach Gray P.
Mar 13, 2023
Andrew was very patient and made sure…
Andrew was very patient and made sure everyone's questions were answered to their satisfaction. Our Board members asked lots of detailed questions and he was patient in explaining how the database operates.
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Farhan B.
Mar 3, 2023
Painful process getting started
Signing up and getting started has been incredibly painful. We want and need to get started ASAP and are very frustrated with all the hoops that are required to jump through in order to actually get a username and password and get moving.
Response from DonorPerfectMar 7, 2023
Hello and thank you for your purchase! Sounds like you needed to request a "rush" order. We are happy to squeeze in a call if the current timeline isn't working for you. Just to recap: The purchase was on 2/28/23. The Onboarding Coordinator - sent a welcome email the same day as your purchase. You chose the date for you kickoff call to be 3/17/23. Once the kickoff call takes place, your system will be live and ready to go. We like to connect with our clients before system activation and payments begin to make sure they get off to a great start. Please reach out to me if you would like to move up the kickoff date. I'm looking forward to working with you! Meg Senior Client Relations Specialist Phone: 800-220-3537 Email: [email protected]
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