DoMyOwnReviews of domyown.com

I’d give these fools zero stars, if possible. I’ve ordered from them a few times, and there is always an issue with shipping. I’ve been told my items were deliver, they never showed up. This last order wa made 2 weeks prior to needing the item, to be safe. After tracking the item I saw it glass sat at the PO in a couple small towns over for a week. I called the company, the young lady that answers the phone is too concerned with sounding cute to actually find out why it was sitting still. I called the PO and was told it was shipped back to a different PO in a different state and had no idea why. This company had no idea and didn’t really care. I’ll never spend another dime with this company.

Ordered a gallon of foamer, usps lost it and domyown.com told me to wait weeks just in case it shows up before they will reship it, so i did, still nothing. Finally when they reluctantly said they would reship they told me it was on backorder and would be a few more weeks. No refund, no apology, just 'deal with it'.

SPAM mongers. I bought from them once and carefully selected not to be on their marketing emails. Yet here I am getting email after email, this mornings emails want me to help their marketing team by writing fake reviews for them.

WORSE PLACE. DONOT TRUST them. DONOT BUY Anything from them. They ship wrong chemical you ordered and missing items. THEY DONOT REPLACE and try to force you buy more. I bought Carpenter Bee chemical from them. I called them first. Their so called expert suggested to buy DeltaDust. On their website has no indication for it. on their video they have something totally different. Then they send me a wrong chemcial for Bed bug. They also didnot send me the Dust Hander which I paid for. I called them several times. After months of waiting. I called again and now they claim they have no record of phone calls and told to BUY another duster hander. THESE PEOPLE LIE AND CHEAT ON YOU TO MAKE MONEY AND THEY WILL INTENTIONALLY DONOT SEND ALL CHEMICALS AND ITEMS TO FORCE YOU TO BUY MORE. DONOT TRUST THEM> DONOT BUY.

I've ordered successfully from them in the past. But I just found out the hard way they let you order items not in stock. So if you need something right away I would order elsewhere. They won't even let you cancel your order. Pretty crappy on their part

I'll have to agree with the other negative comments. DIY can't get a simple order right. Ordered 24 glue boards, got 6 loose ones in a large box. Called, they sent 6 more loose ones in a large box. Operator state they cant open a box to send less than whats in the box. Looks like they did just that anyway, twice. Said they would send me 12 and credit me back for the missing 6. Got the credit but not the 12. Confused yet? Where's the other 12? God only knows. The operator was zero help. She went as far as saying I have 18, no dear, as of now I only have 12. They said theyll ship the remainder, I bet I get 6 more loose ones. If the remaining order is not here soon I'll call PayPal and get my money back. I don't even think this company has a customer service office rather a handful of work from home moms who use a pre-written script. Even if DIY reads this review they dont care. I dont want an apology, I want my order. I'm so done whith these people. Update: on 6/10/24 I received, you guessed it, 6 more loose ones. So they can open a box and send partials? Got credited back for the other missing 6. Three separate partial shipments cost them just as much as my original order. Hope they read this and have a good laugh on their lunch break.

Several of the products I ordered were used/opened. I’m not even sure if what’s in the bottles is what should be in there since they were unsealed. One of the aerosol cans was completely empty also.

Terrible company to work with. They are all about profit and overprice for quite a few items, please don't fall for their scams. I shop for products (without needing a contractor account) and normally can find products $20-$50 cheaper than this place offers. Their price match policy doesn't apply when you ask (because of "Profit Margins" again). We fell for this Scam when we ordered from them about six months ago (Termidor SC) to do a preventative barrier and the bottle leaked in shipping - they refused to even respond to requests for a new bottle. Please if you can avoid them I would recommend it.