Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living reviews

323 approved reviews, newest moderated first

McLure T.
Apr 21, 2026
I have tried 3 or 4 times to get this…
I have tried 3 or 4 times to get this problem resolved my box was damaged, but everything was there except 1 leg for the coffee table and the hardware for the table. I have sent pictures to Penny and. I guess I need to contact the BBB. Y’all have no phone number listed to call . I am tired of messing with this simple problem.
Response from Domi Outdoor LivingApr 22, 2026
Thank you for your message, and I’m truly sorry for the frustration this has caused. We understand you’ve reached out multiple times about the missing leg and hardware, and we regret that your experience has fallen short of expectations. Our Customer Service Team has rearranged a new package for you, the exact tracking info has sent you via our email, and if you need to contact someone to speak, you may contact us 1-833-807-3550 in business days. We value you as a customer and want to resolve this simply, without you needing to involve the BBB. Again, my apologies for the repeated trouble.
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LeGrizz
Apr 20, 2026
Enjoying the shade
Rated as a 4 as the Arizona winds have not kicked in yet. Assembly we ok. Instructions were not completely clear. Currently it's working well and enjoying it.
Response from Domi Outdoor LivingApr 20, 2026
Thank you for your feedback! We’ll work on making the instructions clearer:)
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H A.
Apr 19, 2026
Item delivered as promised and quality…
Item delivered as promised and quality is amazing.
Response from Domi Outdoor LivingApr 20, 2026
We're delighted to hear that you're satisdied with the delivery and product's quality! Wishing you many great moments under it!
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Julia M.
Apr 19, 2026
Great product
Gazebo was well made.
Response from Domi Outdoor LivingApr 20, 2026
Glad to hear that! Hope you can enjoy the gazebo:)!
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Janet G.
Apr 18, 2026
Ordered 2 covers for my deck
Ordered 2 covers for my deck. The first one didn’t work because of the gable end up against a door but I was able to sell it to a friend. The second one is working well. I would however suggest different packaging since both of them had a dent in one of the columns and a few scratches on the underside of the roof.
Response from Domi Outdoor LivingApr 19, 2026
Thank you for your feedback! Regarding the packaging, we’re sorry that both units arrived with dents and scratches. That’s not the quality we want you to receive. We’re reviewing our packaging design to better protect the columns and roof underside in transit. Thanks again for your constructive suggestion:)
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Tom Q.
Apr 18, 2026
Got half order on 13 Apr.Installer…
Got half order on 13 Apr.Installer arrived said order not complete,charged me $100 for showing up.Today 17 Apr.another piece arrived.Now have to recontact him .I assume all parts are here.Charging me $500 to install .
Response from Domi Outdoor LivingApr 18, 2026
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the incomplete order and the additional charges you’ve experienced. To resolve this for you, we recommend the following: Confirm that all parts are now on site. Contact our support team via [email protected] this email address with your order details, and we will offer you a fair resolution regarding this matter. We appreciate your patience and will work to get this sorted out as quickly as possible.
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E. N.
Apr 17, 2026
Fast delivery!
We received 4 reclining pool chairs and a table. They arrived quickly and were not difficult to assemble. They are lightweight but seem to be sturdy enough for poolside. The chairs stack, if necessary. The table is very light so it will need a plant or heavier object to prevent it from blowing in wind.
Response from Domi Outdoor LivingApr 17, 2026
Thank you for your thoughtful review! We’re so glad to hear that your 4 reclining pool chairs and table arrived quickly and were easy to assemble. It’s great that you’ve found them lightweight yet sturdy enough for poolside use. The stackable design is definitely a plus for easy storage. We appreciate your note about the table being light—great suggestion to add a heavier object or a plant to keep it stable in windy conditions:)!
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Ed
Apr 17, 2026
Canopy
I emailed domi to find out if I can buy a canopy for my pergola that was discontinued from the store that I bought it from ,they replied the same day with the info to purchase it from them and at a great price .
Response from Domi Outdoor LivingApr 17, 2026
Great to hear, thank you for choosing Domi!
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