Darlene J M.
Exceptionally poor service
I ordered this in early November and it is still in China being prepared
Discover the designer bags - tote, handbags, crossbody, beach bag, wallets & accessories with exclusive designs. Shake it up this season with totem, florals, animal prints and more. Perfectly on-trend and practical, DOLOREY bags will match any look and...
Dolorey (dolorey.com) has 130 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Darlene J M.
I ordered this in early November and it is still in China being prepared
Camille B.
1st order was great...beautiful handbag and many compliments and received within 2 wks of ordering. Ordered 3 Credit Card holders as Christmas gifts on 11/29, have yet to receive yet my CC was charged immediately. Customer service no help. Can you speak or conveys in Chinese? 1st mistake
Rodney G.
Did not receive fourth bracket as advertise
Rachel B.
Great quality. Received in time for Christmas and made fantastic gifts.
Sheila R.
If I could I’d give no stars since I haven’t received my order yet!
Herb
A month and a 1/2 to receive, communication awful. I would have given ZERO stars, but the item finally arrived (not in time for Xmas) and was as described. Never again...
Sudha Rani P.
Thanks excellent
Mark C.
Dolorey is an example of yet another American startup that has opted for the just-in-time inventory model and shipping direct from China. The problem with this model is that goods routinely take an excessive amount of time to be delivered. On NOV 30, I ordered a handbag for my wife, intending it to be a Christmas present. I received a shipping notice on DEC 5. The shipping process didn't actually start until DEC 12, and the most recent shipping status is from DEC 15. It is now DEC 21, and the handbag hasn't even hit Customs yet. So much for delivery before Christmas. Really? After ordering in NOVEMBER??? This is the second company I've dealt with that uses this inventory model and it sucks! I will never again shop from a mail order company that can't tell me on there website where they ship from. Thanks for nothing, Dolorey.