Lamontica A.
Horrible service!!!
I placed an order on 4/1/2019 and the estimated delivery date was 4/12/2019. They claim that the order would be shipped to the store within 10 business days and that is a complete lie!! I checked on the status of the order a few days after placing it and found that the estimated delivery date of 4/19/2019, an entire week later. I called 1(877)530-8733 regarding this sudden change and I was reassured that it would definitely be there by the 12. Low and behold, 4/12 comes and it is not there, nor do they communicate with me that it was delayed. It doesn't arrive until 4/19/2019, just like the new "estimated" date stated and when I contact them to complain they are no help at all. At first I thought I was emailing a computer because I kept getting a generic message that it was "the delivered status and should be ready for pick-up" multiple times which was annoying in itself, but when I explained everything again, and requested some type of compensation, it was ignored, all they kept doing, without even acknowledging my requests, was offering to call the store and have them put the order back on the sales floor and issue a refund. Totally unacceptable!!! If you can avoid buying from them, AVOID IT!!!


