Dollar TreeReviews of dollartree.com

On Saturday, October 3rd, I stopped to your Grand Rapids-Plainfield Ave Store to do some shopping. I filled up my basket, and preceeded to the checkout. There was an argument going on in the checkout lane that I was in, between one of your cashiers and 2 women trying to check out. When the cashier spotted me, she screamed at me " I'm not checking you out without a mask" The shouting between the 2 women and the cashier continued Finally, one of the women put on a "decorative mask" so the cashier would check her out. I gave the woman in the mask some cash, and she included my merchandise in her order. As the three of us proceeded to leave, " Manager Man Bun" told us that he called the Sheriff to arrest us for violating the " Mask Law" We waited for the Sheriff Deputies (3 showed up) who like me, were not wearing a mask.I worked with 2 of them on Emergency Management Projects. We all had a good laugh regarding my predicament. They educated "Manager Man Bun" as best as possible, regarding the law and customer service, and we all went our separate ways. Im a business owner, and a Military Officer I feel sorry for your company, if all that you can find to run your stores, are low information rubber heads Sincerely 1Lt Robert Reminga MBA

Nothing new, but everytime I go into the Canton store #200 Dollar Tree they continue to complain as I am checking out. Of course other guests included can hear them complain about scheduling, the manager, each other, not being able to get anything done. Every cashier, especially a Wendy, constantly complain as they are checking people out. Its extremely unprofessional and something needs to be done about it.

When this place first opened it was definitely unique and the way that they filled that place up with stuff that was under a dollar amazed me the place always looked fantastic I'd search through that store for things that I never even heard of before and it was very exciting now it's just a piece of s*** dirty store just like the rest of the piece of s*** dirty stores within the city there's nothing in there always out of stuff they don't carry the stuff they used to carry that was so unique nothing's unique nothing's original it's just a piece of crap... what happened?

Every time I go to the Dollar Tree or shall I say, this particular one I have a bad experience and it ends today! The one I went to is on Maryland Parkway and Flamingo in Las Vegas, NV. FIRST OF ALL, NO REFUNDS! They sell you $1 items and yes they are cheap but they should exchange items that they know are flimsy and chances are the items are broken before you purchase them. I bought a few night lights and picture frames recently. Some night lights didn't work and 5 out of 6 picture frames came apart while hanging and fell to the floor breaking the glass. I have bought can openers that didn't work, so many things that I found to be a waste of my money. NOW LET'S GET ON THE CUSTOMER SERVICE. Some of the YOUNG associates are nice it's the managers and older woman who has OFFICIALLY CHANGED MY MIND ABOUT BEING A REPEAT CUSTOMER... Today, 11/11/2020 I went to this store for more picture frames. I took the loss and dealt with the recent items purchased. And back again wasting my money... BUT WHAT I WILL NOT DEAL WITH IS HORRIBLE SERVICE! AT ALL! I really need picture frames so today I asked for the manager and an African American lady with long braids walked up and I asked if I could at least get an exchange on the new picture frames that I was getting ready to purchase. I had 12 frames and a few other things in my basket. This manager said, "NOPE, YOU WILL NOT GET AN EXCHANGE OR REFUND, YOU GET WHAT YOU PAY FOR". So because of that, I put 99.9% of the things I had in my basket on the counter and told her she could keep them. I REGRET NOT LEAVING EVERYTHING! That would have been the perfect exit! Instead, I purchased only two items and paid $2. #1 She's stupid because she lost money today. On my way out of the door, I heard the Manager talking about me to my cashier GINA and customers were right there listening to her show POOR CUSTOMER SERVICE. I would have been in the wrong had I turned around and cussed her out for being disrespectful. She said, how I asked a dumb question and then said if I wanted better products, be willing to pay more money and go get it because it's not here. She said my question was DUMB and that Dollar Tree sells not just cheap items but worthless items. ALL OF THAT was unnecessary and that is how people get hurt. What she did showed me how horrible of a PERSON she naturally, she could have done that after I left the store. So she clearly wanted me to hear it! SO I DID! I am going to prove to her I heard her and did not like the comments she had about me, by filing complaints against that store. Now it's forever! I will NEVER go back to that store again! I would call corporate on her tired self but, they aren't going to do jack. So my time will no longer be wasted. Today, I went to Walmart and purchased everything that I was going to purchase at that Dollar Tree. WALMART HAS A REFUND AND EXCHANGE! Anytime a Manager shows me poor customer service that ends my business relationship with that business or store FOREVER! We are in a pandemic, wasting money is not ideal and showing poor customer service is extremely BAD FOR BUSINESS! Filing a complaint now with BBB since I still have my receipt of these broken items I recently purchased. AVOID DOLLAR TREE IF YOU CAN!\ YOU'LL BE HAPPIER AT WALMART OR MAKING IT YOURSELF.

I went to dollar tree in charlotte nc store no. 5134 8808 Albemarle Road 28227 I was in line for a long time when finally it came my turn the female cashier put the closed sign up in front of my items and told me she was closed I told her I was not going to the end of another line I stood in line to long. The cashier named Zaniyah sucked her teeth and started scanning my items as she scanned them she started throwing my items across the counter as she bagged them she slammed them in bag I told her to stop throwing my stuff she told me to shut the hell up I asked to speak to manager she didn't call for one she took out phone and started typing with a smile on her face I asked the cashier on another register to call a manager when the manager came I told her what happened with the disrespectful cashier and I don't want her to finish my transaction in front of the manager the cashier kept saying disrespectful things to me. My daughter got very upset we still didn't say anything to her I just kept talking to the manager. When the manager told the cashier to go to the office the cashier did not move but the cashier stayed on her phone saying ignorant stuff to me .The manager had no control over this employee she was the most disrespectful unpleasant unprofessional person not only to me and my daughter but she had a nasty attitude to the other customers that was in front of me I requested a refund not one time did the manager apologize this was the worst experience I ever had and will never shop at dollar tree.

I was at the Dollar Tree in Yuma Arizona and their card reader for the gift card wasn't working right and the manager has me standing there like a dumbass calling the 1-800 number on my phone to prove that I had enough balance on my card just to tell me well when it doesn't work it doesn't work pulled the bag closer and and then I left with nothing...such Crap!

If I could give this place less than 1 star I would. I have been a frequent shopper at the dollar tree in Payette Idaho for many years. But that has come to a Screeching halt the way I saw them treat 1 of their employees today and on other occasion's has made it impossible for me to feel even comfortable walking through their door. Every time I go in the store in the last year. I hear the girls talking about each other, saying horrible things that certainly don't belong in the workplace Or out of it for that matter. I hear managers tell the girls not respect other managers. I have never in my life seen such inappropriatenes and the 1 young lady, a manager, was trying so hard to get the girls to just leave each other alone. And she was asked to leave the store by a woman I assume was above her who I had actually heard on a previous occasion in the store badmouthing the store and her managers.

I was in store #1610 and it was the morning and the worker girl named Hayley was extremely rude. I asked her a question on where something was and she told me but then I overheard her talking crap about me to another employee and laughing and making fun of me, I then heard her tell the other girl about how she can't wait to leave so she can smoke weed and pop a few pills. She is extremely unprofessional...one of the rudest workers I've met. Why would you allow someone who is so unstable to work for you?