Dollar TreeReviews of dollartree.com

Went to Dollar Tree store #5895 located in East Chicago Indiana. I've been to this location many of times. At first, the cashier would speak, then the more I went they stopped. Last week I went, had quite a few things. I asked the young lady to double my bags because they always break before I get to my apt. I live on the second floor by the way. She double one, and left the other bag that had just as much in it, if not more. Then she walked away. I had to reach over to get another bag. Then today I go in, get in line to return batteries. I also had other items to buy. I told her I was returning the batteries when I first got there, so she knew. So I'm at the register. I had food items. I was paying half with snap, and the rest my debit card. She seemed upset that I was paying with my debit card because she had to do the transaction over because of the return/ exchange, even though she knew before I began to get ring up. The supervisor or manager comes to clear the transaction so she could ring me up. I bought two 6 bottles of water and another bag of items. I asked her if she could double the bags because they always break. As I picked up one of the bags with the water it started to rip, I wasn't even out of the store yet. She doubled one bag, then when I said the bag is ripping can you double the other two, the ones with the water in it , she seems to have a attitude that I asked. You bagged water, them bags cheap, why should I even have to ask to get the bag doubled. Don't know what's going on at this location, bit why work in retail if you're gonna have a attitude with being ask to do their job.

This is in reference to Store #827 in Orangeburg, SC. My niece and I went into this location on yesterday, Sunday, August 29, 2021 and it was hot inside the store. There were two employees working and both of them brought fans from home to plug up at their registers. One was expected to unpack boxes during her shift. She's completely washed down in sweat before she can get much done. We were told that the air conditioning has been out for at least three weeks. Management is aware of the issue and nothing has been done about it. The temperature outside was cooler than it was inside. This is a health and safety hazard for the employees.

I was waiting in line for a while, more than five minutes, waiting to check out. There was one employee just standing in the corner by the balloons, and the manager was in her office. I had been at this store before and they used to have a bell to ring for service. I looked around, but didn’t see the bell. Eventually the cashier shows up, she had been helping someone shop, and she shoves my basket aside (spilling the contents) and tells me “He is going first”, no explanations, just informed me that someone else is getting checked out before me. When it was my turn to check out, I told her that it was really rude to do shove my things aside like she did. She told me she was helping the guy she checked out before me, so he got to go first. I said “I was waiting in line to check out. That’s not fair, he was still shopping. I waited just like any other customer who was finished shopping.” The manager came out to ask what was going on. I told her, and mentioned that the store had a bell you could ring for help, but didn’t see it. She proceeds to tell me “It’s against company policy to have as bell.” That’s all she focused on. I have been at this store several times over the years and this is the first time I had not seen the bell she was so concerned about. The manager did not care about anything that I had to say and rolled her eyes the entire time I was talking. As I was leaving, she made sure to tell me to have a nice day in the most sarcastic, snarky tone she could muster. It felt like the entire time I was speaking with the manager she was purposely trying to escalate the situation, that she was trying to make me more upset.

The Dollar Tree in Plattsburgh , NY is basically useless they show all these items that the store carries then when you get to the store they don't have anything in stock. I don't get out so I made a detailed list sent my husband to pick up a bunch of things I wanted, he returned home with the wrong items (instead of Disney Tote bags he got cheap paper gift bags) they advertised the plastic tote bags, he also got the wrong puzzles, and these were 10 of each item. I sent him back to return them only to find out they do not allow returns only exchanges , The problem is they have nothing that compares to what I want to exchange for and this is $20.00 in exchanges. What do I want in the Dollar Tree for $20.00 ? I wanted the Tote bags and the correct puzzles not the 24 piece ones and they had no others that compared to these products. They also don't have a phone that exist I tried to call the number listed and it stated out of service. My husband "HAD" to buy items that we didn't even need just because the don't refund you only give exchanges and I think that's a load of bull. He bought drink singles that I guess we can give to our niece. The bottom line is while I was on the phone with my husband because my cell phone died because he texted me so many times trying to figure out what to get , a store associate was heard in the background saying she can call anyone she wants she isn't going to get anywhere let her do whatever she wants. This person was rude and listening in on our conversation which she had no business doing or remarking on. This Dollar Tree has rude workers and doesn't keep anything in stock. The store itself is a mess and piles of boxes all over the aisles, hard to find anything or to even get around the junk without falling over something in the aisles. They are lucky someone hasn't tripped or fell , maybe someone has and I hope they sue the store. If you buy at Dollar Tree make sure you are getting what you want and it's correct because you are stuck with it as there are NO returns. YOU buy it you keep it or have to find something else and there is nothing that you'll find except piles of junk all over the place.

I ordered the Pumpkin Dinnerware Collection online. The mugs arrived broken. Two weeks later the bowls arrived also broken. I’m still waiting for the dinner and side plates to arrive. Not very confident in the condition that they will be received. Dollar Tree packing and shipping needs a total overhaul. I can understand some damage but this is constant!!

8/15/21- Sales Associate Lori (Lorielle) at store #1579 13263 W. Colonial Drive Orlando Florida 34787-3922 has been consistently rude and make racist remarks under her breath.She snatches items off the conveyor belt or out your hands. If your black , Hispanic, Indian She gives you coldest stare, not even a hello how are you today, thank you for shopping with us this woman can bring her self to say. I try my hardest never to shop at this location. But today I have to say if my child was not with me I would have lost my cool and snatch that witch from behind the counter. I was looking at An item and rest it right back where I got it from. She turn around said give that to me these people and the rest of words disappear under her mask. So I told her speak louder and repeat what you said. She glare at me and slammed my items into the bag. Dollar tree train your employees and if they have a problem with minorities get rid of them because our money is the same color and value as a white person who by the way she smiles and greets so warm and kind. Lori needs to go she is really horrible. Do better Dollar tree weed out the employees that are bringing you brand down!

The Dollar Tree in BaltimoreMD, are disgusting: dirty floors,mice droppings, roaches.Shelves in disarray,boxes blocking the aisles.Entrance doors & windows are filthy.It never fails,no matter the time, only 1 cashier open & 20-25 people waiting in line.90% of the time the cashiers are surly & the store’s managers( now that’s a misnomer) are rude when they come out of their office to assist customers.I will be posting pictures/ videos that the CEO,Mike Witynski(Pay/salary 2020 $10,767,887) will never see,but I hope they will make much needed changes(sic)

We were at the Dollar Tree on Telegraph and Elizabeth Lk Rd last week and it was disgusting. There was no stock on shelves, boxes after boxes all over the aisles, the floors ( what you could see was filthy.) With the Manager sitting In the office doing nothing. As the cashier asked for change and he had to leave the register to take her the money so he could have change. The store is badly needing help.