Dollar TreeReviews of dollartree.com

Recently, I went to my Dollar Tree in Beaver Dam, WI, which is my store of choice. Employees are always kind and curious. When things are not on the shelf I have been directed to where some boxes may be, so I can look and get items myself, which is no problem for me. The boxes are sometimes placed outside the restroom. I went in for bleach and none was on the shelf, so I went to where the boxes might be kept by the restroom. Sure enough, there was a box of bleach, so I opened it and grabbed 2 bottles and put them in my cart. A bathroom door opened, and an employee named Sandy saw what I was doing, came out of the restroom and said, "You could have asked someone for help". I said, "I've been told in the past, if I don't see it on the shelf, I can look for it here". In a sarcastic way, she said, "Really"? I was just about to walk away, then turned back toward her and said, "You could have also filled the shelf too". I do not need this kind of attitude or to be treated with disrespect when coming into your store. If this continues, I will shop elsewhere. I tried to contact Dollar Tree for an hour online, and its security settings would not let me contact them. I really don't feel like calling. I've never had this type of problem before.

This is the worst part of my day, is going in this store. There was 16 people in line, no exaggerating, and still no call for back up. Finally when enough people grumbled about it, the manager slugged out from the office, must have taken a break from facetime & utube, to slowly take a few customers. It's the same thing every time you're in there. I've been trying for 1+ month to find sugar, but NO. God knows there's probably boxes out back, but you have a better chance of hitting the lottery, than the store getting stocked. If you see something you need buy a few bc between the workers taking all the good stuff, & small stores buying 59 of one item, you really can't get what you need.

This is a review for online ordering. Online ordering with Dollar Tree is a nightmare. On their end it shows label created with UPS but shipment never leaves, it stays in never never land. I called Dollar Tree to inquire, they said it was shipped and to call UPS but UPS says they never picked it up and to call Dollar Tree. No one has a clue at Dollar Tree. Finally, after calling 7 times, I got someone on the phone w/ a brain who said the item was not in stock. I was issued a refund but had I not spoken to this particular person, I would still be waiting. Also, this has happened to me before with purchasing plate set. I should have learned my lesson the first time. Their website inventory is not updated so you will not know and by then it's too late, they got your $$. Do NOT buy from them online. You have been warned.

Purchase a gift card ,it didn't work, tried to make Purchase. I called the 800 number no answers.i just want my $20.00 back.

Store # 1730, North Cedar,Fresno Ca. About 2:15 pm. How one rude cashier can ruin your day; My one question, What happen to customer service & customer being right ! All cashiers should take a course of service with a smile ! You can tell when someone does not like their job, it's just a job for them. Not to help another human being. So sad.

This is by far the WORST DOLLAR TREE I have ever been in. Filthy dirty, unorganized, boxes every where, shelves empty. Terrible customer service. I honestly did not think I was in a Dollar Tree. Again I have never seen such a mess. And their debit machine did not work.Cash only. Someone needs to fix this store!! Ontario Oregon. A definite MINUS

Went to check out at counter and cashier rudely barked..."empty your basket" I responded as loudly telling her to treat customer better. Manager came out and told me to leave and also called local police. This store can fold as far as I am concerned.

Store #3056 10565 W Colfax Avenue Lakewood CO, 80215-3803 US Denver Metro Area - 4.2 stars on Google Visited: September 3, 2021 Between 1:20-2:30ish? Used to be my favorite store. Will be Removing it from my saved places on Uber and not recommending it for activities van trips for our 80 unit independent living community. Unsafe location for the disable or elderly to shop if they have employees like I encountered on Friday. I have been fighting major illness, including low dose chemo so getting to DT has not been possible since June. Instead of a happy hunt, was poorly treated by a toilet nazi employee in the back, blocking access to the public ADA restrooms. Seems he had been extremely rude to others as well. This breaks with normal company policy because I knew a franchisee up north who stated that DT restrooms are usually open to the public. These were posted as such and have signage thanking customers for shopping and to come visit again soon. Been a Dollar Tree customer since 2006. I know it is hit or miss. This was not the case of an employee having a bad day. This was someone being abusive to the eldery, disabled and in partially female patrons. He even stated so. He took pleasure in it. Not some who should be representing a brand or working retail. So sad when one sees a company representative treat so many customers with disrespect. When customers told him they were going to report him and the store to corporate, he laughed stating corporate wouldn't care. We would be on hold for hours. Well, I am posting a review here & google. I sent in a customer complaint online. Depending on response I may even write a letter to corporate office. He messed with wrong disabled person. I am just grateful the thrown boxes and his behavior didn't physically cause any injuries. But he definitely violated ADA access law. Throwing boxes around is also a safety issue. While shopping I needed to use the public restroom, clearly marked and wide open... He cut me off rudely when all I needed was to use the public handicap accessible restroom. He blocked me and my walker shutting the door before I could enter. Saying that customers think their so over privileged to use the restrooms. He said that he didn't have the time or patience to clean after ... will not repeat his rude language. I was just shocked. I know discrimination when it happens, no excuse. Reporting DT, the Store Location to the DOJ after holiday might be a possibility too. Other employees in the front of the store where directing customers there. But he kept closing, blocking and locking the doors on them. Despite another employee reopening them. He even said, "you don't look disabled?" Though I clearly was using my new walker and my right wrist in a brace. Those are not hidden. But FYI- I also have only a foot of colon left. Been fighting severe Crohn's since the age of 9. I have the bones of someone near their 70s, so when my other walker broke last month, I broke 4 ribs and messed up the wrist. Still healing, ADA law guarantees access to that public restroom. When I reminded him of that he was rude and dismissive. Later my aide said he had reopened the restroom after all... I rushed immediately... When I returned to her I could cut the tension. Other customers apologized, regulars? Several said they were complaining and heard everything. My aide was livid! I just really needed a peaceful DT retail experience but was robbed of that because of his horrible demeaning behavior. He even called all Dollar Tree customers trash. My health aide and I were just trying to shop before my body started giving out. I know other customers heard everything. They were also treated very rudely by him. Before our interaction and afterwards. One even tried to report his behavior to employees at the front. That casher? took his side and started talking bad about us. Even though other customers told her what he was doing. I was just trying to finish my list in peace. Very poor customer service. Cameras don't lie. Any observant person could tell there were other upset customers. My aide didn't buy her items she was too livid. She said would go to the one near her home to shop from now on. These employees disrespected the store, the brand, numerous customers, fellow employees who kept sending customers to the back to use the restroom. There was even an elderly gentleman that had to flee to go to another store to find a restroom before he had an accident on the store floor. Dollar Tree customers are not trash. The disabled are worthy of good customer service and access to public restrooms. Just very sad to see a location going downhill like this. I was so happy when Uber finally came and we didn't have to hear the insults from the rude casher. No immediate follow-up on customer complaints from her.