Dollar TreeReviews of dollartree.com

Rude male cashier this evening in Lavale, MD. You don’t greet the customer and are holding a conversation with someone else during the transaction and not even a thank you. You have snotty attitude and should work in the stockroom only. Do better with your cashiers, Dollar Tree!!

The manager at dollar tree on charleston and upland was extremely rude to me and very unprofessional. I wanted to exchange one item for exact same thing. She wouldn't let me do it. I wasn't asking for my money back,. I just wanted to exchange it for the exact same product but a different scent. I will never go back to that store because of how uncourteous and unhelpful she was.

Location 6730 Pines Rd. Shreveport, La. 71129 Suite 201 This Store Is Hazard Inside Because Of Box Products Align The Aisles Throughout The Store. Now It’s Become Progressively Worst Because Of What’s Happening At The Door Of The Store. For Over 2 Months Now, Dollar Tree Has Allowed Homeless & Dr*g People To Banter At It’s Location. These Individuals From Sun Up To Sun Down, Drink, Sleep, Beg, Cuss You, Threaten, Do Dr*gs, Relieve Themselves On The Ground & Walls Right In Front Of You, Harass, Sitting In Chairs While The Customers Are Coming & Going. As Of Yesterday I Will Not Be Going Back To The Place. It’s A Hazard!

I ordered 2 cases of 2024 Calenders on line to have them delivered to The Dollar Tree closest to my house in Grand Prairie,Texas.On Beltline and Pioneer. After waiting almost a month, I finally get an email stating they have been delivered and for me to go pick them up. When I went there, the manager said only one case came in, and that I needed to call their 1 800 number. When I explained the problem to the C.R. I was told all they could do was refund my money. I told her I really needed the product and could they at least give me a discount and have them shipped to my home? She said NO , THAT I WOULD STILL BE CHARGED AN EXTRA FEE FOR HAVING THEM DELIVERED TO MY HOME INSTEAD OF THE STORE! SHE SAID SHE WASN'T AUTHORIZED TO GIVE ME ANY KIND OF PROMOTIONAL DEAL OR DISCOUNT! So here I go ,having to RE ORDER my Calendars YET AGAIN AND WAIT ANOTHER MONTH!!!

Online Baught a box of 24 cans, 20 were dented. No padding improper packing. DO NOT BUY FROM DOLLAR TREE ONLINE. VERY HIGH SHIPPING COST. LOUSY CUSTOMER SERVICE.(FROM PHILIPINES). NO RETURNS TO THE ONLINE WEBSITE. MUST RETURN ITEMS TO THE LOCAL STORE!!! ITEMS TO LOCAL STORE!!!!! DO NOT BUY ONLINE DOLLARTREE.COM. ONLY BUY IN THE STORE WHERE YOU CAN SEE THE CONDITION OF THE MERCHANDISE. NEXT TIME I WILL BUY MY CANS FROM WALMART( ALL THE CANS I HAVE ORDERED FROM WALMART ARRIVED IN GOOD CONDITION IN WELL PACKED AND PADDED BOXES.

My question to a company who has bought out not one but two franchises, do you care about your employees? It amazes me as a customer how hard your employees work especially your managers and to find out that you cut hours and that they have been without a working AC unit working in inhumane conditions of heat for about 6 months is ridiculous. Dollar tree general managers and other executives sit in their high chairs and basically runs a sweat shop, and the sweating is done by the managers basically from what i've seen, who put in all of the hard work, which brings me to another question, A manager is suppose to manage a shift of workers right or am i wrong? So why don't you give them the hours needed for them to do their job, oh yea executive bonuses huh... Why is that when I frequent Dollar tree stores the manager is always stocking the shelves and not hired stockers, I can see the frustration on their faces and I can understand as well why they are frustrated, like one Asst. Manager stated to me You don't see managers at Walmart or Target stocking shelves they do what they title says Manage, and I definitely agree with them. I can imagine that your managers are not paid what they are truly worth, which would be sad on your part as an organization. For a multi million dollar organization you should be ashamed of yourselves for basically being ungrateful for the work put in by Managers and employees who have to pay bills and take care of their families. Most of the dollar tree stores I frequent the shelves are in shambles sometimes not stocked, the floor is dirty with trash in the aisles, because there are not enough employees or their isn't enough hours, so my next question is do you care about your Image as a company? You should care about your employees and your image, because as a customer my shopping experience in your dollar tree isn't really worth the one star I did give this review, I felt like I should be be generous with at least one star. Having to stand in a line in an hot store is not the customer experience i was looking for, but I promised the manager and the one worker he had for his shift that I would be a voice for them in this matter, because they deserve better from your company. I hope your company does the right thing and address the issues i spoke on today, and not just at the Midway St. Paul store 01295 but other stores as well, these are human beings who work hard for the Dollar Tree corporation. Sincerely Disgruntle and Appalled Customer...

Muy mal servicio en caja . Recién hace unos 15 minutos estuve pagando con mi tarjeta EBT la muchacha me dijo declinada , luego mi hija pasó su visa también declinada , pero las dos tarjetas tienen dinero nadie va a comprar sin dinero, le dije que me la pasara a la otra cajera me dijo que de todas formas me iba a dar declinada insinuando que no tenían dinero, saco la información de su caja tuvimos que hacer la fila otra vez con otra cajera le expliqué a ella lo que nos sucedió la tarjeta pasaron las 2, pudimos pagar no sé qué pasó la muchacha llamo una maniger que nunca llegó , y una chica cliente que estaba pagando en la caja dijo que a ella le había pasado lo mismo parece que los aparatos tienen problemas en fin es algo muy desagradable para el cliente y más tener que hacer otra fila porque no nos dieron ni la más mínima consideración quizás quien sabe porque.

I placed an order online. It was the biggest hassle I've ever experienced. It took weeks to get a note that it had arrived at the store (a stupid way to run a online order process). Then, it apparently never made it off the truck. After weeks of runaround, I was finally able to get a refund. This was a horrible experience - I DO NOT recommend using Dollar Tree's online ordering. I will most likely never shop there again.