I just walked into the Dollar Tree in Ringgold and it is freezing in there. The workers are dressed in winter attire and when I asked them about it they said it's corporate. They have no control over the thermostat and the ac is on. One of them touched my hand and their hands were like ice. This is absolutely ridiculous!! I don't want to shop in a place that's burning up or freezing. I can imagine trying to work in it. If they wanted an outdoor job making more money then I'm sure that's what they would have applied for. I think they should lock the door and walk out and go home for their safety due to the weather!
ML
Michelle L G.
The Dollar tree on North Broadway needs to stay open later 9:00 at the earliest you should be open till 10:00 like most Dollar treesI…
This is like the fourth time that I have come to Dollar tree where it's before 8:00 like literally 7:47 one time 7:30 7:45 they're closing at 8:00 already which is already earlier than any other Dollar tree in this area and it's very inconvenient for the people who live on the North side of town you guys probably miss out on like a good thousand dollars because you close at 8:00 instead of at 10:00 or even 9:00 but not only that they're closing even before 8:00 and they're like literally standing in there laughing and like you know carrying on and like just ignore the customers when they're standing at the door I mean 8:00 a little bit early for Dollar tree to be closing you know you think it's the only Dollar tree in this area that closes that early come on get some better employees who want to work and make a a buck cuz the ones you have right now just want to get out of here clothes are ready they don't care about the customers you know but to me is actually ridiculous that they're closing at 8:00 and it's only store doesn't even close at 8:00 come on get it together
SM
Stephanie M.
Iola Kansas has the dirtiest store we…
Iola Kansas has the dirtiest store we have been in. Was there at 11:15am. Shelves were horrible, freight was thrown on the shelves, floors were so disgusting(looks like they had not been swept or mopped in months. Noone welcomed us or spoke to us.
LM
Lenni M.
WORST CUSTOMER SERVICE EVER AND EVEN…
WORST CUSTOMER SERVICE EVER AND EVEN WORST ONLINE ORDER OPTION.
》On 12/13 I sent a message because I was having the following issue:
Online pick up is a joke, extremely ridiculous. I placed an order on 11/10, confirmation email said it would take 7-10 days. Didn't receive any updates. On 12/1 I finally received an email saying the order was ready for pick up. I went to the store that same day and the employee told me my package didn't arrive. I asked why I received an email then. She said she didn't know and that I needed to wait till the following Wednesday 12/6 for truck day to see if maybe my order would arrive. I asked how I will know as I already received the email. She said they would call. On 12/7 I received another email reminding me to pick up the order. No one called me so I started calling on Friday 12/8. On 12/11 someone finally answered and she said: 'I can't check right now, there's nothing I can do about it'. Today 12/13 I called a few times till someone picked up the phone. I said I was waiting for a package and she automatically said is not there. I explained it wasn't from this week. She still says they don't have it. I asked how does she knows without even checking and she said because the names are unique. Just unbelievable! That's why I kept calling to no waste my time and money . Because of this situation I have lost money because I didn't have the product needed for my business. Thanks for nothing Dollar Tree.《
They replied:
Hi Lenni - We are very sorry for any inconvenience you experienced with your online order. Please share with us your order number and contact information, so that we may have this addressed. Thank you.
I sent my info and as of today 12/22, I haven't received any follow up.
I really think that 9 days is more than enough for you to get back to me. This is beyond disrespectful. I expect a refund to my account within 24 hours
PM
Poppy M.
Staff is very rude and like to argue…
Staff is very rude and like to argue with the vendors in front of customers And the store is at 300 Wyckoff Ave in Brooklyn rats be in the store and they put back opened food and sell it for 50 cent costumers complain about that and yet they still do it.
JR
Julie R.
Scumy Floor
One lady at checkout, she was nice, patient. In all my years of shopping I have never saw such a dirty floor, It looked like it had a substance stuck all over the place, food gum who knows? Also it had a toy spider which someone could trip on. Little pieces of trash. I hope they get someone in to clean this. It was truely horrible, and I think actually if they don't clean it the Health Department can fine them.
AD
Abbey D.
I worked there for 6 weeks
I worked there for 6 weeks. My heart broke for all the Assistance Management and staff. It was fun and time flew by, the staff members were kind and hard working. But it was difficult to watch. Underpaid. I was told dollar tree is "generous" $13.50 is not generous, it's bare minimum, 10 miles west the stores have to pay $15.00 has Chicago requires. So it's bare minimum work force too. 2 to 3 staff in store. Clients can and do walk out with merchandise. The cameras are fake. Staff get called out for doing voids on register because they believe we cheat somehow. The Chief Officers make millions each year, while treating staff like lower class minions. The Assistant Mamagement (2 young hardworking adults) are in charge of bio hazards and must keep bathrooms clean at the end of the day. A public restroom that really should be cleaned by professionals on occasion. Management can't expect a set schedule either. Dollar tree runs their life and they both had EBT cards. Dollar Tree makes millions of the backs of hard working people but don't feel those people are worth a living wage. Greedy takers! I would not recommend working there to anyone I cared about. It was guite demoralizing to witness how takers treat serfs.
JL
JoAnne L.
Disrespectful Manager Doesn't Care About Customers
I have been a customer at this store, located at 274 Eastchester Drive, High Point, NC for many years! Never have I been disrespected like I was by the manager!! She is very rude, loud & laughs when she is offensive to customers or employees! Her excuse is that she is from New York so just take her as is & go on because she doesn't have time to be bothered!! Also, she reversed her name tag so that her name is not shown! This makes it harder to make a complaint against her when she shows out!
When I entered, I put my bookbag & a store bag, double tied and folded over in the cart! She very loudly and hatefully told me to put my things up front! Supposedly, I could only carry a pocketbook, which I didn't have! Also, there was no guaranteed supervision for my bags & the area was open to anyone! The problem with that was that my keys, tablet, wallet and cell phone were in my bookbag! My leather coat was on top of the store bag! She said it wasn't her problem if it got stolen! She also laughed when she said that! I told her that I could laugh too but the situation was not funny to me! I left the store because talking to her was like talking to someone from the hood! She's not worth the confusion!
After I got an iced coffee, I went back - without bags- to try to resolve the issue! BIG MISTAKE!! She said that she was the only manager that I could talk to! Also, it was very busy so I tried to be respectful and asked to call later! She said that she would not talk to me on the phone, either! She rang up 2 customers & shut her sign off, leaving one cashier to handle multiple customers!
She said that we could talk but she was still very rude & wouldn't listen, constantly over talking me & being an excusably loud, drawing unnecessary attention! She got offended when I tried to explain why I was keeping my book bag with me! She shouted angrily that she knew the difference between a book bag and a pocketbook and told me to just leave because she didn't have time for this! She never listened long enough to resolve so I took a huge sale somewhere else! It cost a little more than I wanted to pay but the management was much better so it was worth it! I doubt I will ever be back at that store again!!!