Dollar TreeReviews of dollartree.com

I am a concerned customer. The manager Michelle seems to be very rude and rac*st against darker skin women at the Rialto,Ca W Foothill Blvd location (I cannot tell you when all this all began, but it seems continuous). I see the Favoritism that is played to those who do not have a different skin color. I remember when there was a time when this location had a good number of beautiful darker skinned women working there. What happened to them? Seems as if this manager has a reputation for being rude. I see why they might have not wanted to work there. Oh, I get it, hire them then harass them, and then they either get fired or they quit due to the harassment. I will be calling corporate soon and the evidence is right there, where are the darker skin women, why so many not working here? What do rac*st managers do? They like to get dark skinned people on every little thing and harass them and they try to get OTHER managers who are also rac*st (how it seems) to join them ( I do not trust her vice managers either.) Why have any been promoted to management who are of a darker skin? Oh, I know Michelle Garcia is a rac*st. As for Walmart that is down the road from this location, congratulations on hiring darker skinned women (black or African American) over the years as managers!

My toddler was wearing a mask she found in the toy area, but I told her she couldn't have it, so when I took it off this "new" manager tells me she needs it so it can be put in with defectives, and that was it. Also, came across rude. So, I turned around and told her maybe she should throw all of the toys away since that's what kids do. She lies to my face, talks over me, and says it's because there's no tag. Lol it's DT, ITS A DOLLAR! She continues to talk unprofessionally over me, saying she never said what I think she meant, NOPE, but she was never clear, so we made a scene. The problem is, her attitude towards customers, not kindly telling me, "I'm sorry, the mask needs to be sanitized, so if you could..." or maybe not telling me at all. I dont have a snotty kid, and my 3 year old is always good and not rambunctious even a little bit. So, I asked her for her name, and she refused to tell me and turned her name tag around. I'll find it out and be reporting her to corporate. She's CLEARLY NOT qualified for the job of any management position.

12:30. One checker - the checkout line ALL THE WAY TO THE BACK OF THE STORE. Put my basket on a shelf and walked out.

I placed an order online on Feb 7, 2024 to be sent to the Stonecrest Store in San Diego. A month later, I received an email saying my order was ready for pickup. I went the same day I received the email only to discover the order was did not arrive. The manager of the store said this happens all the time. Customers receive a message that their order is ready for pick up, but there is no order at the store. I called Dollar Tree. I was told it was "lost" and all they could do is refund me. Needless to say, I was upset because I had already waited for a month. The rep said I would receive a refund. Next thing I know, I receive an email thanking me for picking up my order. I called Dollar Tree to let them know that I did not receive the order and was still waiting for my refund. I made multiple calls. I was then told that the refund was successful. However, when I called my bank, it had not been and I had to file a claim. My bank reimbursed me. Unfortunately, I just discovered today (two months later) that my bank REVERSED the claim and debited my account for $32.33. Now I have NO money and NO product. I went to Dollar Tree website to see my account. NO ACCOUNT. Dollar Tree ONLINE is a SCAM. I no longer even have the EMAILS. I don't recall deleting them for my evidence. Technology! Now I don't even have the evidence. DO NOT BUY AT DOLLAR TREE ONLINE. As a matter of fact, they just lost a customer all together. I can't believe this!

I arrived at Dollar Tree at April 13th within 9:10 the store close at 10:00 I got all my stuff and paid two separate orders $14 and some change from EBT and I had $38 of merchandise from Dollar Tree in Bloomington Illinois the address was 1407 North veterans parkway suite 7 Bloomington Illinois 61704 the phone number is 309-445-8377 I went there I didn't get a receipt it was a young girl of the by the name of summary she don't want to check me out I accidentally left my purse there came back the next day and it wasn't there I want to have the cameras watch to see who stole my purse I have a lot of stuff in that purse and which was mine my black wallet was in there my purse is brown look like a Gucci bag but it's look like a wallet and it has a gold chain around it that's the handle I had an over $300 in there purse plus $7 in cash I had an Amazon card with $100 on it I have a Target card with $100 on it and I even had a Walmart card with $100 on it I need my stuff back and if I don't get it back I will press charges and I will contact the Dollar Tree store in Bloomington each and every day until I find my purse I am so upset about all of this curl is mistakes but if the purse was just left there they should have put it up for me to come get it the next day instead someone stole it I think I don't know but like I said my name is Tamekia Williams 2179330124

I went in there today around 7pm , I forgot my bag there and asked if they can look at the cameras or check for my receipt and they said to call back and told me when I called back that that couldn’t search the cameras and also the receipt couldn’t be found and I’d have to wait till Monday , if it was something important that I really needed it wouldn’t of mattered . I think you need better staff or need to train staff especially managers correctly . I am so unsatisfied.. really upset .

Sent this complaint to Dollar Tree via webform 29 Feb 2024 never hear back. Called toll free number and was given case #: 0273088. STILL no contact. I called that number again today and was told they don't take store complaints! If they don't why did they give me a case number! This company does not care about customer satisfaction!... Hello, I traveled to two of your stores trying to find an item, but it was out of stock. Rather that driving to another location, I called the store on Lemont RD in Downers Grove at 1:07 pm. The person who answered said she was the only one in the store and I had to come in and look for myself! Why would I have to waste time and gas when I should be able to get an answer on the phone? I called back at 2:03 pm and the person that answered who said she was the manager (she didn't give her name) told be that there was never a single employee in the store all day! Why do you employees lie and not help a customer on the phone? The manager did do a stock check for me, but you need to address unhelpful and lying employees.

Avery RUDE store manager....Joseph at store #5486...not only did he tell he will not show but stood there laughing with another customer using bad language.